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This hotel is located right in the heart of Marrakesh.
English- and French-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Other services include a babysitting service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service.
Rooms are equipped with air conditioning and central heating. Among the standard features of some rooms is a balcony or terrace, offering a view of the surrounding area. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Guests are always kept up-to-date thanks to the daily paper provided. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and smoking rooms.
The outdoor pool complex provides invigorating refreshment. Comfortable sun loungers are available on the terrace. The pool bar serves a selection of refreshing drinks. For guests who wish to keep active, cycling/mountain biking and horse riding are available. The hotel's location is particularly ideal for skiers. Sport and leisure facilities at the hotel include a gym and billiards. The wellness area features various facilities, such as a spa, a sauna, a hammam, massage treatments and a solarium.
Various dining options are available, including a restaurant, a café and a bar. Half board is offered as a catering option. A continental breakfast and dinner offer culinary delights every day. Special meals, including vegetarian dishes, are also available.
No 1 AV Abdelkarim Al Khattabi Lot
Check-in from 12:00 PM · check-out by 12:00 PM
Poor
136 reviewsUser: Tayub M
Trip type: Friends getaway
Avoid at all costs
I stayed here for a week with a group of friends, and unfortunately our experience was extremely disappointing from start to finish.On arrival, everything initially seemed fine and check-in was smooth. One of my friends wasn’t happy with their room, but staff…
User: A3463MQphilg
Trip type: Couples
“Five-Star Chaos: Cold Showers, Construction Concerts & a Surprise Indoor Pool”
I was really looking forward to my stay at this riad in Marrakech, but it turned out to be more of an endurance challenge than a relaxing getaway.First off, cleanliness clearly isn’t high on the priority list. The room felt like it had been “lightly introduced…
User: Alison L
Trip type: Couples
Do not stay here! Avoid at all costs!
Disgusting room, mouldy walls. No hot water.Moved rooms twice, all the same.Staff rude and unhelpful.Asked for a hairdryer, got told other guests had broken them so I couldn’t have one. After complaining they lent me one for a night.Stayed for two nights, then…
User: Pat C
Trip type: Friends getaway
Avoid, avoid, avoid
The place was scruffy, dirty, in the midst of a building site. Hole in one of the doors, knobs missing from furniture, curtains not attached properly, grey towels, dirty washbasin. No light in shower room. Velvet covered dressing table with cigarette burn in i…
User: CEandKH
Trip type: Friends getaway
Avoid
Arrived and waited quite a while for the room to be ready, the room was terrible and we asked to be moved, dirty would be an understatement. Took a couple of hours to get different room which was better but still terrible. Shower dirty, no bracket so shower lo…
