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Located in the centre of the Gueliz neighbourhood close to the Medina’s Old Town, the hotel opens its doors a few steps from the Marrakech Plaza commercial centre with its many shops and stores. It is a 15-minute walk to the Place Jemaa El Fna and 5 minutes from Mohamed V Avenue, the main artery of the city. Menara Airport is about 4 km away.
In the air-conditioned hotel, guests are welcomed in the lobby with 24-hour reception desk and a -hour check-in/check-out service. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. There is also a playground for younger guests. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a 24-hour security service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. All rooms are carpeted and include a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Further amenities include an ironing set, a trouser press and a tumble dryer. A telephone, a TV and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.
Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Sun loungers and parasols are available on the sun terrace. There are many ways to relax or stay active at the hotel, including water skiing, a spa, a beauty salon, massage treatments, a solarium and hiking. Children are well looked after in the kids' club.
Various dining options are available, including a restaurant with air conditioning, a café and a bar. Catering options include half board and full board. A continental breakfast buffet provides many delicious reasons to rise and shine. At lunch and dinner, guests serve themselves at the buffet. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
18 Rue Loubnane
Check-in from 3:00 PM · check-out by 12:00 PM
Good
498 reviewsUser: Robert M
Trip type: Couples
Hotel closed when we got there!!!
Flew to here for a package holiday from a very well known holiday provider who I won't name yet as we are awaiting to see if they will reimburse us our hotel costs.Arrived 13th Feb 2026 to find the doors closed and a lone security guard inside. He told us the…
User: HannaT777
Trip type: Couples
The worst experience!
The worst experience i ever have had with any hotels. We arrived a day late because of the delayed flight. We tried to contact the hotel, nobody answered. Next day we arrived and first they said we don't have a room anymore. When we finally got the room, there…
User: H2B19
Trip type: Couples
AVOID!!
A very, very average hotel with staff who seem terrorized by an insufferable "housekeeper"... Avoid! Otherwise, the service is decent but the location is not bad... But treating staff like this "housekeeper," or rather "boss," is unacceptable... Les Trois P…
User: Paul W
Trip type: Couples
Do not risk ruining your holiday, Angry scam hotelier!
As per many other reviews the greasy haired, bad odoured reception guy refused our pre booked and paid for reservation claiming we hadn't paid enough and they never sell rooms for under £60 even though, I could still book via numerous booking sites for £40. It…
User: Hossam E
Trip type: Couples
Horrible hotel! Very bad, not recommend staying here
Very disappointing experience at this hotel. I do not recommend staying here.- Wi-Fi problems: There’s no wifi/internet in the rooms, even though it says "connected."- No extra bedding: Shockingly, there are no spare covers if you need. If you need one extra o…
