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This hotel is located in Marrakesh.
The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, currency exchange service and drinks machine are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a queen-size bed, a king-size bed or a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. A trouser press is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and bathrobes are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.
There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, golf and horse riding. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. The hotel offers plenty of activities and entertainment options, including an entertainment programme, a dance club and a nightclub.
Various dining options are available, including a restaurant, a café and a bar. Catering options include half board and full board. Breakfast, lunch and a comprehensive dinner buffet offer plenty of delicious variety. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options. The show cooking is a particularly special attraction.
Km5 Route de Casablanca Jnane El Qodate
Check-in from 2:00 PM · check-out by 12:30 PM
Poor
244 reviewsUser: Morocco J
Trip type: Solo travel
Bad experience i had in my life
Extremely disappointing and unacceptable experience for a so-called 5-star hotel. The toilet in my room was filthy and still covered with human waste when I checked in. This is absolutely disgusting and shows a complete lack of hygiene and respect for guests.W…
User: mollic1996
Trip type: Family
Awful experience - do not stay.
Do not stay at this hotel. We were put in this hotel by the airline when our flights were cancelled. There were 6 of us so were checked into three rooms - one of the rooms had a cockroach running across the floor, all rooms were dirty, in another room we also…
User: mumkelgreen
Trip type: Couples
worst experience ever !!!!
This is the worst hotel I have ever had the mis fortune to stay in - I read the bad reviews before I booked and thought It cant be all that bad but I wish I had listened to them. When we arrived we were shown to our room which we had been given an upgrade (onl…
User: Shirley E
Trip type: Family
Quiet hotel outside of Marrakesh
The location is a cab journey into the centre of Marrakesh and the hotel doesn’t supply a shuttle! I was aware of this when I booked the hotel. To get a taxi is easy through the hotel, the cost is between £8-£25 depending on the driver. So can be expensive if…
User: mankaworld
Trip type: Couples
Horrible!!!!!!!!!!
This hotel is an absolute disaster. Any positive review is a lie. Just the parking lot and lobby feel like a nightmare — dark, dirty, and falling apart. No one helped with our suitcases, the hallway lights barely worked, and plaster was falling off the walls.T…
