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This hotel enjoys an ideal location between the fertile land of Saïss and the lush forest of the mid-Atlas mountains. The airport is located about 20 minutes from the hotel, Meknès is around 45 minutes away, Volubilis and Moulay Idriss are only an hour away and the capital Rabat is around 1.5 hours away.
488 rooms, including 87 junior suites, 21 suites and 366 double rooms, are available to guests. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. 4 lifts and wheelchair-accessible facilities are available. There are a number of shops, including a supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms are equipped with air conditioning and central heating. Guests can enjoy the mountain view from a balcony or terrace. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A minibar and a desk are also available. A trouser press is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.
The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers an extensive outdoor sports programme, including tennis, basketball, crazy golf and golf. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, bowling and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club, a dance club and a nightclub.
Dining facilities include a restaurant with air conditioning, a café and a bar. Catering options include bed and breakfast, half board, full board and all-inclusive. At breakfast, lunch and dinner, guests serve themselves at the delicious buffet or order a set menu for lunch and dinner. Staff are also happy to provide children's meals.
Lot Oued Fes, Route de Meknes
Check-in from 12:00 PM · check-out by 12:00 PM
Poor
593 reviewsUser: Eileen J
Trip type: Friends getaway
Good experience
Lovely grounds and interior. Bedroom clean and good shower. Staff very friendly. Good buffet selection but plates cold and sometimes some food not hot enough either.
User: Freddy_on_trips
Trip type: Couples
Below Average - 6 October 2025
On our tour, we had a stop in Fes and stayed one night at the Zalah Park Palace in room 1152.Room – Cons1-The bathroom showerhead wasn’t tightened properly, and most of the water flowed onto the tiles instead of on us.2-No safe.3-Very basic amenities — only ha…
User: Peter G
Trip type: Family
The dinner staff is under 3 stars
This is a 5 stars hotel, including dinner. We (6 of us) went to have a dinner, it was a buffet system. The drinks were not included, after half an hour nobody asked us about a glass of water. We finished the dinner without any drinks, so after half an hour I b…
User: GulliverCornwall_UK
Trip type: Couples
Avoid this hotel.
I am at this hotel now as part of a TUI tour of Morocco. How it got 5 stars I have no idea. It is truly awful. Bad location, incompetent staff, poor food choices and quality, no safe in room, very tired decor in the rooms, no walk in showers at all. Fes is gre…
User: Elaine66UK
Trip type: Couples
Worst Hotel I've Ever Stayed In
Zalagh Parc Palace could possibly be the worst hotel I've ever stayed in. No way is it a 5*.It was clean but very, very basic accommodation. Half the facilities advertised are closed – Gym, Irish Bar, Bowling etc. Food in restaurant - not much variety and only…
