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This luxury hotel is located in the centre of Fez within a few minutes drive of the historic old town.
The hotel has 11 suites, 10 single rooms and 247 double rooms, which are located on 5 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Parking facilities available to guests include a garage and a car park. Further services include a 24-hour security service, a complimentary babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Most of rooms include a balcony or terrace as a standard feature. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. Other amenities available include a washing machine and an ironing set. A direct dial telephone, a TV, a plug adapter, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer, a vanity mirror and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and smoking rooms.
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There is a poolside snack bar as well. The hotel offers a variety of outdoor sports, including tennis. For a fee, guests can also enjoy golf and horse riding. Guests can enjoy a wide range of indoor sports, including a gym, billiards, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium. Children are well looked after in the kids' club.
Dining facilities include a non-smoking restaurant, a café and a bar. Catering options include half board and full board. A continental breakfast, lunch and a comprehensive dinner buffet offer plenty of delicious variety. Diet meals and vegetarian dishes can be prepared on request. The hotel also offers special catering options.
Avenue Des F A R, BP 2489
Check-in from 3:00 PM · check-out by 12:00 PM
Good
1089 reviewsUser: BostonNix
Trip type: Couples
Give this place a pass.
There is absolutely no reason to go to this hotel unless you are desperate. It appears to be used primarily by tours and the hotel staff are just are not keeping up with the needs of their guests. It looks as if the hotel was very lovely when it was built - ma…
User: Margaret D
Trip type: Friends getaway
Appalling hotel and Just You must stop using it.
This is probably one of the most chaotic hotels I have ever stayed in and I have travelled in North Africa and the Middle East a lot. The noise for rooms on the road side of the hotel is beyond unacceptable, there is nowhere for groups of friends to sit and en…
User: Terry W
Trip type: Friends getaway
Brutal experience
We stayed at this location as part of our Moroccan tour with Wingbuddy. With all of our bus people checked in, my wife and I stood there watching our guide and the hotel desk argue about why we did not have a room. After 30 minutes we were given a key and said…
User: Jenni G
Trip type: Friends getaway
Might be worth giving this one a miss!
A hotel that caters for large groups and so doesn't seem to need to care about service! Restaurant is chaos with undercooked food, lack of table clearace and replenishment of buffets. Badly trained staff with little supervisionl Rooms big, dated but clean but…
User: Zena R
Trip type: Family
Disappointed
Room was large, unfortunately I forgot a coat and sunglasses in the closet because it had rained and I wanted it to dryI forgot it when we left and called a few hours later to report my mistake I was told it wasn’t there 3x (I called 2x and our tour guide call…
