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This hotel is located in the city centre of Fez, close to the old city. Guests will find a bus a train station 300 m away and the nearest shopping facilities are 2 km from the hotel.
Guests can enjoy the pleasant ambience of one of the 5 suites, 40 single rooms and 133 double rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a number of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are a number of shops, including a souvenir shop. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a mini fridge. Further amenities include an ironing set and a trouser press. A direct dial telephone, a TV, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer, bathrobes and a telephone are provided. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.
The indoor and outdoor pools are ideal for exercise as well as relaxation. Sun loungers and parasols are available on the terrace, where guests can enjoy a quick break or relax for hours. Refreshing drinks are served at the poolside snack bar. For those who wish to stay active while on holiday, the hotel offers golf. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. Entertainment options and leisure facilities include a dance club and a nightclub.
Dining facilities include a restaurant, a café and a bar. A variety of catering options can be booked. Guests can choose between half board and full board. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
85, Av. Des F.A.R.
Check-in from 2:00 PM · check-out by 12:00 PM
Average
334 reviewsUser: hussein R
Trip type: Couples
Bad Experiences
Despite the hotel being advertised as a 5-star property, the experience was far below acceptable standards. Upon arrival, the room was not ready, and throughout the stay, we encountered multiple serious issues:🚫 Service and Facility Failures• Telephone in the…
User: AlexRdn
Trip type: Couples
Better search for other hotels. The hotel needs refurbishment. Friendly staff at the reception. Good location. Parking
Warm and friendly staff, especially at the reception, ready to help but the hotel was a disaster: no warm water, moths inside the room. Technical staff not able to have dialogue in English, also they do not communicate thru the reception staff. Good location.
User: Vandana B
Trip type: Family
Going extra length to win customer!
Clean & comfortable room & beds. Bathroom had extra towels & a bathrobe like at home! Breakfast buffet had ample of choices. Front-desk & kitchen staff was extra kind to send hot water+salt in room for a nasty cold & sore throat (gargling)…
User: abdulaziz d
Trip type: Couples
Excellent service
Excellent hotel, but the best thing about the hotel is the wonderful staff, especially Ms. Manal and Ms. Jihan (at the reception), who dealt with us with all honesty and their service was excellent.فندق ممتاز لكن افضل ما في الفندق هو طاقم العمل الرائع وخاصة ال…
User: Said A
Trip type: Friends getaway
Very nice instead of internet
It was a very nice and clean hotel and staff was very helpful, but had serious internet problem. Connecting internet inside my room was impossible, I had to sit at the lobby when i needed internet. Hotel is one hour by walking to the Fez medina and 15 minutes…
