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This hotel lies amidst green, peaceful surrounds at the heart of the new town and affords exceptional views out over Fes' medina, which may be reached on foot in just 15 minutes. The city airport is approximately 10 km away.
Guests can enjoy the pleasant ambience of one of the 130 rooms, including 5 junior suites, 10 single rooms and 114 double rooms. Guests are warmly welcomed by English- and French-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. Souvenirs can be purchased at the gift shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the mountain view from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and include a hairdryer. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols are available on the terrace, where guests can enjoy a quick break or relax for hours. For those who wish to stay active while on holiday, the hotel offers golf. Sport and leisure facilities at the hotel include a gym, billiards and aerobics. There is a wellness area with a spa, a steam bath, massage treatments and a solarium. Subject to charge: a sauna. Leisure facilities include an entertainment programme, a kids' club, a dance club and a nightclub.
Various dining options are available, including a non-smoking restaurant, a café and a bar. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. At lunch, guests can choose between à la carte and a set menu. Dinner options include a buffet and à la carte. Staff are also happy to provide children's meals.
Rue Abessalem Serghini
Check-in from 3:00 PM · check-out by 12:00 PM
Poor
64 reviewsUser: Trek38513080332
Trip type: Friends getaway
Bad
Very bad, the food was horrible, they serve salads for breakfast, rooms very unpleasant, I don't recommend this hotel to anyone. more »
User: Pinar D
Trip type: Couples
Very unpleasant experience, this hotel does not deserve even one star!!!
We - unfortunaltely - stayed 1 night with a grooup of 13 people , it was a terrible experience from beginning to end , the restourant staff was extremely rude... more »
User: yeet57_54
Trip type: Business
Not great - wouldn't pay for it
This wasn't a great hotel. Staff were very friendly but the rooms weren't great. Was given a room with two single beds which were very uncomfortable. WiFi didn't work in... more »
User: Bernardo L
Trip type: Family
Fantastic structure suffering decay and poor service
Hotel has a classic and beatiful structure but is clearly poor administrated. One of the rooms my family stayed still had the bathroom trash full. The bar staff is unprofessional... more »
User: Kirsty-lou0110
Trip type: Couples
Shocking
Where do I start? We arrived here for a few nights after doing a three day trip from marrakech on a mini bus, we wanted a little bit of comfort... more »
