Hotel Diwan

16+ photos

Hotel Diwan

Name: Hotel Diwan
Address: 31 Boulevard Hassan Seghir, Casablanca, morocco
Telephone: 353818882077
Rating: 2.8

casablanca, morocco

About Hotel Diwan

location

Centrally located in Casablanca, this hotel is about 15 km from the beach.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, medical assistance, 24-hour room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. Further amenities include an ironing set and a trouser press. A telephone, a TV, a CD player, a DVD player and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bidet. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments.

meals

The dining area includes a restaurant and a café. A continental breakfast and lunch offer culinary delights every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Hotel Diwan

Facilities (16)

24-hour reception24-hour check-inHotel SafeCurrency ExchangeCaféHairdresserRestaurant(s) with air conditioningConference RoomRoom ServiceLaundry ServiceCar ParkTV RoomElevator/ LiftLANNewspaperLaundromat

Beauty and Spa (2)

MassageSpa

Building Information (5)

Number of Rooms (total)Number of Single RoomsNumber of Double RoomsNumber of SuitesNumber of Junior Suites

Business Center and Conferences (2)

BanquetBusiness Center

Common Area (1)

Library

Distances (3)

City CentreBeachBus Station

General Services (4)

Bellboy serviceConciergeLuggage storageMultilingual Staff

Hygiene (1)

Gym/ Fitness centre

Meals (4)

Breakfast Buffetà la carte Lunchà la carte DinnerRestaurant

Payment (3)

American ExpressVISAMasterCard

Room Facilities (4)

Air conditioning (centrally regulated)Wheelchair accessKettleWifi

Security (1)

Security Guard

Sport/Entertainment (4)

SaunaSteam bathSpecial spa packageGym

Location

Casablanca, Morocco

31 Boulevard Hassan Seghir

Nearest beach15km

What's nearby

Nearest beach15km

Check-in from 2:00 PM · Check-out by 12:00 PM

Casablanca, Morocco

31 Boulevard Hassan Seghir

Nearest beach15km

What's nearby

Nearest beach15km

Check-in from 2:00 PM · Check-out by 12:00 PM

User Rating & Reviews

2.8

Poor

212 reviews

Value
Rooms
Cleanliness
Service

Excellent16
Very Good46
Average66
Poor38
Terrible46

Recent Reviews: 212

User: joooles
Trip type: Couples
Terrible hotel. Noisy and dirty room
Worst night sleep I have ever had in a hotel. Kept awake by noisy guests shouting at midnight. Noise from traffic cars sounding horns all night. Guests moving furniture through the night. Dinner mediocre. Rooms huge but not very clean. Rain shower not working. We actually asked for a quiet room at check in to be told all rooms are quiet! We were given a room at check in with a guest in bed who we… Worst night sleep I have ever had in a hotel. Kept awake by noisy guests shouting at midnight. Noise from traffic cars sounding horns all night. Guests moving furniture through the night. Dinner mediocre. Rooms huge but not very clean. Rain shower not working.…
User: 951mariechristineg
Trip type: Family
Don’t believe the negative reviews, this is actually a very pleasant hotel!
I was a bit worried when I heard that my our had booked this hotel because of the negative review. But this proved to be unfounded.What we liked:*From the moment we arrived, the staff was kind, welcoming, and attentive. Shoutout to Melika from housekeeping who went above and beyond to make sure we had what we needed. *Our room was quite large, comfortable, and spotlessly clean. We really like the… I was a bit worried when I heard that my our had booked this hotel because of the negative review. But this proved to be unfounded.What we liked:*From the moment we arrived, the staff was kind, welcoming, and attentive. Shoutout to Melika from housekeeping who…
User: iCorym
Trip type: Family
Good location, needs air conditioning
The price is good however the place really needs air conditioning. The 10th floor was stifling. Good location though.The price is good however the place really needs air conditioning. The 10th floor was stifling. Good location though.
User: m0stafa4321
Trip type: Couples
Filthy, Unprofessional, and Unforgettable for All the Wrong Reasons.
My stay at Hotel Diwan Casablanca was one of the most disappointing hotel experiences I’ve ever had. The service was indifferent and unprofessional, with staff showing little interest in helping guests or maintaining even basic standards.The hygiene was absolutely unacceptable — I personally witnessed roaches crawling in the reception area, which already says everything you need to know about the… My stay at Hotel Diwan Casablanca was one of the most disappointing hotel experiences I’ve ever had. The service was indifferent and unprofessional, with staff showing little interest in helping guests or maintaining even basic standards.The hygiene was absolu…
User: Adam H
Trip type: Couples
Horrible at first but made much, much better, only due to the great service provided by Ayoub.
Lady at front desk checking us in was miserable. No customer service skills at all. Our room had broken air conditioner, plugged bathroom sink, broken safe, lights burned out, and mold in bathroom with signs of severe water damage. Also had no refrigerator as advertised. Front desk lady said all the room safes are broken and said she couldn’t move us to a different room. Hours later a young man na… Lady at front desk checking us in was miserable. No customer service skills at all. Our room had broken air conditioner, plugged bathroom sink, broken safe, lights burned out, and mold in bathroom with signs of severe water damage. Also had no refrigerator as…

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