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Located 5 km from the nearest beach, this hotel lies directly beside the harbour promenade just a few minutes walk from the city centre. Links to the public transport network are to be found directly before the hotel and provide quick and easy access to the city airport in just 20 minutes.
The hotel has 67 suites, 63 single rooms and 149 double rooms, which are located on 8 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket, are great for shopping or just browsing. Children can enjoy the playground. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine. Lectures, presentations and meetings can be held in one of the 5 conference rooms.
Rooms are equipped with air conditioning and a fan. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a DVD player, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.
Plenty of active recreation awaits guests in the pool area's 2 outdoorpools. No matter the weather, swimming is always a possible in the indoor pool. There is also a special swimming area just for kids. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Sport and leisure facilities at the hotel include a gym and aerobics. There is a wellness area with a spa and a steam bath and, for an additional fee, a sauna, massage treatments and a solarium. An entertainment programme and a kids' club round out the entertainment options. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371
Various dining options are available, including a café and a bar. Guests can enjoy the culinary delights of 3 air-conditioned, non-smoking restaurants with separate areas for smokers. Bed and breakfast is offered as a catering option. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
The following credit cards are accepted: American Express, VISA and MasterCard.
Facilities
Air conditioning
Hotel Safe
Currency Exchange
Lifts
Café
Small supermarket
Shops
Bar(s)
Restaurant(s)
Restaurant(s) with air conditioning
Restaurant(s) with non-smoking area
Conference Room
Internet access
WLAN access
Room Service
Laundry Service
Medical Assistance
Car Park
Garage
Kids Club
Playground
TV Room
Restaurant(s) with smoking area
Laundry Facilities
Pets
Disability-friendly
Wifi
Beauty and Spa
Massage
Building Information
Located on main road
Year of construction
Year of renovation
Number of Floors - Main building
Number of Rooms (total)
Number of Single Rooms
Number of Double Rooms
Number of Suites
Category
Category (Official)
Category (Recommended)
Distances
City Centre
Hotel Type
City Hotel
Beach Hotel
Hygiene
Protective hygiene screens
Social distancing regulations
Mandatory mask-wearing
Enhanced cleaning programme
Contactless payment
Contactless check-in/-out
Hand sanitiser
Medical teleconsultation
Housekeeping only upon request
Sanitiser dispenser
Hygiene training for staff
Health checks on staff
Use of commercially available disinfectants
Protective equipment for employees
Packaged meals
No high-touch furnishings in public areas
Time interval between room bookings
Meals
Breakfast Buffet
à la carte Lunch
Set menu lunch
à la carte Dinner
Set menu dinner
Special Diet
Special Offers
Continental Breakfast
Object Information
Fax
Telephone Hotel
Payment
American Express
VISA
MasterCard
Room Facilities
Bathroom
Shower
Bathtub
Hairdryer
Direct dial telephone
Satellite/cable TV
Radio
Internet access
Minibar
Fridge
King-size Bed
Air conditioning (centrally regulated)
Safe
Balcony/Terrace
TV
Double Bed
Air conditioning (individually regulated)
Tea/coffee maker
Wheelchair access
Sport/Entertainment
Indoor Pool
Outdoor Pool(s)
Children's Pool
Pool bar
Sun loungers
Parasols
Jacuzzi
Sauna
Sun terrace
Steam bath
Aerobics
Gym
Children's Entertainment
Aerobics
Tanning Studio/Solarium

Excellent
944
Very Good
246
Average
83
Poor
33
Terrible
49
Recent Reviews: 1355
User:ESMcK
Trip type: Couples
Great location.
26 Jun 2026
User:IxChel3300
Trip type: Friends getaway
I hope Veracruz has better
26 Jun 2026
User:7268
Trip type: Business
Complete contact blackout
26 Jun 2026
User:Ramadama
Trip type: Family
Great location
26 Jun 2026
User:edzell93
Trip type:
Booked for 7 nights but left after 2 nights.
26 Jun 2026