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This hotel is located on a white sandy beach, on the Riviera Maya and close to Tulum and its famous ruins. The international airport of Cancun is around 1.5 hours away. Numerous shopping facilities can be found in Playa del Carmen (located around. 50 km) and a day trip to Cancun is also worthwhile.
Guests receive a warm welcome at the 24-hour reception desk before settling into their accommodation. 112 rooms, including 52 double rooms, are available. Services and facilities include a TV room, a playroom, a babysitting service and a theatre hall. Wireless internet access in public areas allows guests to stay connected. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the garage or in the car park.
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. A safe and a minibar are also available. Additional features include a refrigerator and a mini fridge. Equipped with a direct dial telephone, a television with satellite/cable channels and WiFi, the rooms provide many ways for guests to stay connected and entertained. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Family rooms are available for parents with children.
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Parasols and comfortable sun loungers are available on the sun terrace. The hotel offers a wide range of outdoor sports, including cycling/mountain biking, tennis, beach volleyball, volleyball and basketball. For a fee, guests can also enjoy horse riding. Guests can take part in a comprehensive water sports programme, which includes canoeing, kayaking, water aerobics and aquafit, with windsurfing, sailing, snorkelling and diving available for a fee. A wide range of indoor sporting activities are also offered, for example table tennis and darts or, for a fee, a gym and billiards. There is a wellness area with a spa, a sauna and a solarium. Subject to charge: massage treatments. An entertainment programme and a kids' club round out the entertainment options.
The dining area includes a bar. Great food and friendly service await guests in 5 air-conditioned restaurants. All-inclusive can be booked. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Special meals, including diet meals, are also available. In addition, special catering options and snacks are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Carr. Tulum - Cancún
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
1481 reviewsUser: GiladB38
Trip type: Family
Bad experience!!!
Bad, bad, bad !!! The team doesn’t seem to like serving people, they have really bad attitude if you call the receptions, in the dining room, cleaners, bartender etc.. looks... more »
User: Indrani123
Beautiful, warm, and welcoming
I stayed here for two days with my mother and brother. I found the reception a very welcoming one. beautiful decor and great food. The property is over a long... more »
User: AyrtonR
Trip type: Family
Great external infrastructure, recreation crew isolates Italian from others
My family and I really enjoyed our 4 days at the Pavoreal, however there were some negative aspects, such as: - Recreation crew simply ignored us the 4 days when... more »
User: Ihriel1
Beautiful place for holidays
I was a bit worried booking this hotel after reading some negative reviews, and from my experience, it's the negative reviews you can trust the most, thankfully not this time!... more »
User: famolanda
2 day stay
Nice beach resort, good service. Not too big which is nice. Mostly Italian orientated with Italian animation team. Food is ok, lots of choice, fruit, vegetables. Room is pretty with... more »