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This hotel lies by the sandy beach in the middle of the stunning, tropical landscape on the Mayan Riviera. Viva Maya is only a few minutes away. Within around 3 km, guests will arrive in the city centre with a bus station, restaurants, bars as well as nightclubs. The international airport of Cancún is only around 60 km away and Cancún is around 65 km from the hotel. The Mayan city of Bars Tulúm is around 65 km away and the Mayan ruins of Cobá are roughly 85 km away.
The resort has 270 non-smoking rooms located in two 3-storey buildings. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a childcare service, medical assistance, room service, a laundry service, a hairdresser and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service.
Rooms are equipped with air conditioning and central heating. Guests can relax on the balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols the sun terrace complete the holiday. The wide range of activities offered at the resort ensures that there is something new to do every day, including cycling/mountain biking, tennis, bocce, beach volleyball and archery. Water sports available at the resort include windsurfing, canoeing, sailing, catamaraning, snorkelling, diving and water aerobics. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, darts, yoga, callisthenics and aerobics. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and hydrotherapy treatments. Leisure facilities include a kids' club, live music and a dance club.
Various dining options are available, including a restaurant, a breakfast room and a bar. All-inclusive is offered as a catering option. For breakfast (continental), lunch, and dinner, guests serve themselves at the buffet or choose their favourite dishes from the à la carte options (for dinner). Diet meals, gluten-free meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. For guests, alcoholic and non-alcoholic drinks are included.
Paseo Xaman Ha, Mza
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
6819 reviewsUser: Nadja A
Trip type: Family
Birthday dinner in Mexican restaurant
This was by far the best dinner we had during our trip to Mexico, where my sister and I came to celebrate her birthday. The food was absolutely outstanding, and the staff exceeded all our expectations: warm, welcoming, attentive, and genuinely caring throughou…
User: Mayla C
Trip type: Friends getaway
Great Staff, Great Shows
We had a wonderful stay at this hotel! The staff was very friendly and attentive, and everything was clean and well maintained. One thing we really appreciated was that everything is conveniently located—you don’t have to walk long distances within the resort.…
User: Marina C
Trip type: Friends getaway
Very nice resort
Very beautiful resort, with attentive staff. The restaurants have a nice atmosphere and great location from the rooms. We tried the Mexican cuisine restaurant and Luis provided good recommendations on the food. , Owner at Viva Azteca by Wyndham, A Trademark…
User: Alan F
Trip type: Family
very fun hotel
perfect family experience.... i loved the shows and entertainmen , Owner at Viva Azteca by Wyndham, A Trademark All Inclusive Resort, responded to this review Dear alanfF4463CY,Thank you for your review. We are happy to know you enjoyed the entertainment…
User: FarAway13054108227
Trip type: Friends getaway
Good experience!
We had great service with Luis and the staff in general. The food was good too. , Owner at Viva Azteca by Wyndham, A Trademark All Inclusive Resort, responded to this review Dear FarAway13054108227,Thank you for your kind comments. We are pleased to know…
