190+ photos
With a more than half-mile white sand beach, located in Playa del Secreto in the Riviera Maya, this resort is some 25 minutes from Cancun International Airport, 30 minutes from Cancun and only 20 minutes from Playa del Carmen.
The resort has a lift and features 524 junior suites and 16 suites. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hotel doctor and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service. A fax machine is available for guests' business needs.
Rooms are equipped with air conditioning and a fan. In most units, guests can enjoy a view of the sea from a balcony or terrace. The rooms have a double bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Family rooms are available for parents with children.
Guests can enjoy a refreshing swim in the outdoor pool area. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. A terrace with sun loungers and parasols is available. The wide range of activities offered at the resort ensures that there is something new to do every day, including cycling/mountain biking, tennis, beach volleyball, volleyball and golf. Guests can take part in a comprehensive water sports programme, which includes windsurfing, sailing, catamaraning, kayaking, snorkelling, water aerobics and aquafit, with jet skiing and diving available for a fee. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, darts, yoga and aerobics. There is a wellness area with a spa, a hammam and a solarium and, for an additional fee, a sauna, a steam bath, a spa and massage treatments. Evening entertainment includes live music.
The dining area includes a restaurant with air conditioning and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include full board and all-inclusive. A continental breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. Gluten-free meals and vegetarian dishes can be prepared on request. The resort also offers snacks. For guests, alcoholic and non-alcoholic drinks are included.
Carr.Fed.307 Chetumal
Check-in from 3:00 PM · check-out by 12:00 PM
Excellent
19979 reviewsUser: Fabian M
Trip type: Family
Horrible Experience
What should have been a memorable wedding celebration turned into one of the most upsetting travel experiences our group has ever had. Multiple guests in our party reported that their... more »
User: Leon G
Trip type: Family
Theft problem at this resort
What a disappointment this place was. On day one of checking on June 16 2026 with a group of 21.people 10 rooms occupied. Someone entered her room stole 875.00 and... more »
User: NORMA C
Trip type: Family
BEWARE! INSIDE THEFT
My experience at this resort was extremely disappointing and ultimately ruined my vacation. The first night, following turndown service, I discovered that my cell phone and cash had been stolen... more »
User: Frankie P
Trip type: Friends getaway
Awesome Trip!
Loved the staff and property was beautiful! Ginger restaurant was the best, churros were awesome! more »
User: Haley T
Trip type: Friends getaway
Most beautiful resort and even more beautiful people
This was our first time here for our honeymoon and this place exceeded our expectations. The staff is so friendly and helpful and the grounds are some of the most... more »
