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The Reef Playacar Beach Resort & Spa

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The Reef Playacar Beach Resort & Spa

locationPlayacar, Riviera Maya / Playa del Carmen

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About  The Reef Playacar Beach Resort & SpaAbout The Reef Playacar Beach Resort & Spa

Location

This all inclusive resort located in Playa del Carmen, at the exclusive residential area of Playacar, is surrounded by beautiful tropical gardens and just a short walk from the famous fifth avenue. This hotel becomes the best option for families and couples who want to enjoy the turquoise blue waters of the Caribbean Sea and a relaxing holiday in a beautiful place.

Facility

The holiday village has a lift and features 196 rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a cash machine. Wireless internet access is provided in public areas (for a fee). The tour desk offers assistance with booking excursions. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional facilities include a TV room. Further services and facilities include a 24-hour security service, a childcare service, medical assistance, a transfer service, an alarm call service, a laundry service and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A projector is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the garden view from a balcony or terrace. Rooms have a queen-size bed or a king-size bed. Extra beds can be requested. A minibar and a desk or, for an additional fee, a safe are also available. An ironing set is provided for guests' convenience. A telephone, a TV, an alarm clock and WiFi (for a fee) are provided as well. A hairdryer, a vanity mirror and a telephone are on hand in the bathrooms for everyday use. For extra comfort in the bathrooms, guests are offered cosmetic products.

Sport

The outdoor area features 2 pools. Guests can relax and enjoy the sun loungers and parasols provided. The complex offers outdoor sports, including cycling/mountain biking, tennis, volleyball and basketball. A wide range of sports are available, including water sports such as canoeing, catamaraning, kayaking, snorkelling, diving, water aerobics and aquafit or, for a fee, parasailing. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, darts, yoga, callisthenics, aerobics and table football. Various wellness options are available at the complex, including a spa, a sauna, a hammam, a beauty salon and massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme.

Meals

Various dining options are available, including 3 restaurants, a café and a bar. All-inclusive is offered as a catering option. Breakfast, lunch and dinner are available. Staff are also happy to provide children's meals. The holiday village also offers snacks. For guests, alcoholic and non-alcoholic drinks are included.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

 Amenities at The Reef Playacar Beach Resort & Spa Amenities at The Reef Playacar Beach Resort & Spa

  • Facilities

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      Air conditioning

    • -

      Bar(s)

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      Bicycle Hire

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      Café

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      Conference Room

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Medical Assistance

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      Playground

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      Restaurant(s)

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      Shops

    • -

      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

    • -

      Drinks Included

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Basketball

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      Billiards/Snooker

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      Canoe

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      Catamaran

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      Children's Entertainment

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      Cycling/Mountain Biking

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      Darts

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      Diving

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      Entertainment Programme

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      Gym

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Table Tennis

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      Tennis

LocationLocation

Map preview

Around this property:

Beach

0 m

Centre

1.5 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

3787

Very Good

2562

Average

1147

Poor

570

Terrible

465

Recent Reviews: 8531

  • User:Jackie G

    Trip type:

    The most fun and peaceful vacation ever!

    rating13 Jun 2026

    I 100% enjoyed my vacation at The Reef Playacar! The staff is amazing, friendly, and treat you like family. The food at the buffet is very delicious and has plenty of options. There's always...
  • User:Agustin C

    Trip type:

    The Cruise Experience, on Land

    rating13 Jun 2026

    This place is basically a cruise on land. The all-inclusive options are great. There's a good buffer and 2 specialty restaurants that are all solid choices. Where they really stand out though is the...
  • User:Alice g

    Trip type:

    The best entertainment líder in all of Playa del Carmen

    rating13 Jun 2026

    The resort at Playacar is in such a beautiful location! An escape to the Mayan jungle. The entertainment is top notch ! Manuel, el líder de entretenimiento made the vacation. He had us laughing and...
  • User:Breighen P

    Trip type:

    The reef entertainment

    rating08 Jun 2026

    Manuel was super fun and made every day memorable and special for everyone in our group

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