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Centrally located in Playa del Carmen, this hotel is approximately 400 m from the beach.
The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. A lift and wheelchair-accessible facilities are available. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus.
Rooms are equipped with air conditioning and a fan. A balcony is among the standard features of some rooms. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. A telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Bathrooms with wheelchair access can also be booked. The hotel has non-smoking rooms.
The outdoor pool complex provides invigorating refreshment. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. With jet skiing, catamaraning, snorkelling and diving available, fans of water sports will have plenty to choose from. Sport and leisure facilities at the hotel include a gym, yoga and callisthenics. A spa, massage treatments and solarium are available in the wellness area. Additional amenities include an entertainment programme for children with a number of fun activities.
The dining area includes a restaurant and a bar. Breakfast and lunch are served every day. Special culinary options, such as vegetarian dishes, are also available. Non-alcoholic beverages are available.
Calle 24 Esq. Av. 10 Col. Centro
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
711 reviewsUser: Timothy L
Trip type: Family
Maybe this place was good once but it isn't good at all now.
We had a poor experience staying here. I was traveling with my wife and our two kids (age 9 and 6). We booked a room with two queen beds for 4 nights. After the first night I tried to find somewhere to move to, but there was no availability at anywhere close b…
User: jennifert760
Trip type: Couples
Simple and Good
We liked the vibe at the SoHo, the staff were very nice and welcoming. The room was clean and the bed was comfy. The location is really great although it was very noisy on a couple nights of our stay being so close to the action on 5th Ave. I feel like this ho…
User: stevene914
Trip type: Family
Great Value/ Perfect Location.
This property is only a few short steps to 5th ave. And a BLOCK from an OXXO. The hotel has an artistic feel with artwork from local artist that are available for sale. A massive water fall in the lobby. The lobby is an open air lobby. So no air conditioning.…
User: AB4774
Trip type: Couples
Not great, but good enough
Not terrible, not great. Hot tub was out of order, plumbing was veeery delicate (not unusual in Playa), just one thin towel and thin pillow per person. Also, since there seemed to be very few guests, not sure why they put us at the end of the building that adj…
User: Natalia B
Trip type: Couples
Disappointed of breakfast
This was the second time I stayed in this hotel because I had a very good experience first time!They changed breakfast,it's 9-11.Most of the time we left the hotel before,so we could asked for take away breakfast for the next morning!a bottle of water,2 piece…
