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Centrally located in Playa del Carmen, this hotel is right on the beach.
Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a car hire service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service (no extra charge). Bicycle storage is also available.
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed or a king-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. A telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Amenities provided in the rooms include slippers and a daily paper. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. The hotel has non-smoking rooms.
On hot days, guests can take a refreshing dip in one of the 7 outdoor pools, and an indoor pool ensures that swimming is always an option, even if the weather is not quite cooperating. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. A terrace with sun loungers and parasols is available. The hotel offers an extensive outdoor sports programme, including tennis, beach volleyball, golf, archery and fishing. Water sports available at the hotel include windsurfing, sailing, kayaking, snorkelling, diving and aquafit. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, yoga, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and hydrotherapy treatments. Leisure facilities include an entertainment programme, live music, a dance club and a nightclub.
Various dining options are available, including a restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. Breakfast, lunch and dinner will satisfy appetites big and small. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. In addition, special catering options, picnics and snacks are available. The show cooking is a particularly special attraction. The hotel offers a selection of alcoholic and non-alcoholic beverages.
Carr Tulum playa del carmen km 294
Check-in from 3:00 PM · check-out by 12:00 PM
Excellent
4786 reviewsUser: Julie M
Not worth the hype
The level of service was not five star. While the grounds had potential to be beautiful, there was quite a bit of construction going on and buildings that seem to be in Need of repair. The pretty instagram worthy hammocks at the wading pools were ripped and sm…
User: Brittany A
girls trip
Overall, we had a great girls trip! The resort was beautiful, the atmosphere was fun, and we made so many amazing memories. The food and drinks were good, and most of the staff were friendly and accommodating. There were a few things that could definitely be i…
User: tracey_harte123
Trip type: Couples
Couples
Everything about it was great - staff were amazing - hardworking staff and always so pleasant despite the heat and the fact it was nearly fully booked ! - biggest tip I have is don’t look at any Facebook groups- I read them before I went and was really worried…
User: Eric O
Trip type: Family
Fantastic
Room were fantastic, staff was incredibly helpful and friendly. Sergio, Ari, Sandy, Ilse, Axel, Joram, Jamie, Gloria, Roxanne. 10/10!! Rene Rivera, Promocionar at Secrets Moxche Playa del Carmen, responded to this review Thank you very much for your kind…
User: Kelly T
Trip type: Couples
Great people! Amazing personalities and so fun. They were amazing and deserve a raise for how well they interacted!
Sergio,aranza,ilse,Miguel, Regina and joram Rene Rivera, Promocionar at Secrets Moxche Playa del Carmen, responded to this review Thank you very much for your wonderful feedback.We are delighted to hear that Sergio, Aranza, Ilse, Miguel, Regina, and Joram…
