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Secrets Maroma Beach Riviera Cancun

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Secrets Maroma Beach Riviera Cancun

locationPlaya del Carmen, Riviera Maya / Playa del Carmen

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About  Secrets Maroma Beach Riviera CancunAbout Secrets Maroma Beach Riviera Cancun

Location

Situated in a quiet neighbourhood, this beach hotel welcomes guests in Playa del Carmen.

Facility

The resort has a lift and features 412 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Film fans will find plenty of 'lights, camera, action' at the cinema. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, an alarm clock and WiFi are provided as well. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. Sun loungers and parasols are available on the sun terrace. The wide range of activities offered at the resort ensures that there is something new to do every day, including cycling/mountain biking, tennis, bocce, beach volleyball, basketball, crazy golf, golf, archery and fishing. With windsurfing, sailing, catamaraning, kayaking, snorkelling, diving and water aerobics available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, yoga and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a beauty salon, massage treatments, anti-ageing treatments and a solarium. Additional leisure activities include an entertainment programme, live music, a dance club and a nightclub.

Meals

Dining facilities include a restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. The resort also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

 Amenities at Secrets Maroma Beach Riviera Cancun Amenities at Secrets Maroma Beach Riviera Cancun

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Theatre

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Archery

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      Basketball

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      Beach Volleyball

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      Billiards/Snooker

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      Bocce

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      Catamaran

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      Cycling/Mountain Biking

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      Darts

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      Diving

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      Entertainment Programme

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      Golf

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      Gym

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      Jacuzzi

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      Massage

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sailing

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

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      Windsurfing

LocationLocation

Map preview

Around this property:

Centre

16 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

21710

Very Good

2681

Average

791

Poor

249

Terrible

161

Recent Reviews: 25592

  • User:Frank P

    Trip type:

    Great staff.

    rating24 Jun 2026

    The staff was extremely wonderful. Always asking if we needed anything. Francia Torres was very professional and she always ask us if we needed directions on the resort. I didn’t bring any long...
  • User:Kim H

    Trip type:

    Amazing time!!

    rating24 Jun 2026

    We just returned last week from the second time at this amazing resort. Everything was incredible from our room, to food, to spa, to service! It even rained two days! We choose preferred club level...
  • User:brittanybI2272BX

    Trip type: Couples

    Luxurious Relaxation

    rating24 Jun 2026

    Maroma Beach is beautiful and luxurious. The staff are incredible and the food is great. We recommend it if you are looking for pure relaxation!
  • User:Isabella M

    Trip type:

    Amazing!!

    rating24 Jun 2026

    I had a wonderful time. Staff was so helpful and kind, particularly our concierge, Angel Lopez. Everyone checked in on us regularly, the food was incredible. Overall, great experience.

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