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Sandos Playacar

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Sandos Playacar

locationPlayacar, Riviera Maya / Playa del Carmen

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About Sandos PlayacarAbout Sandos Playacar

Location

This attractive hotel is located close to the picturesque town of Playa del Carmen, on the strip of land between Cancun and the excavated settlement in Tulum. The ecological water parks X-Caret and Xel-Ha are also situated nearby, directly by the beautiful never-ending sandy beach of Playacar in vast, tropical surroundings. The region is rich in findings from the Maya Period. The centre of Playa del Carmen can be reached within around 3 km. Here, various shopping and entertainment facilities as well as taxi and bus connections can be found. Transfer time from Cancun airport to the hotel takes around 50 minutes.

Facility

The complex has a lift and features 460 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area.

Rooms

Rooms feature a living room, a kitchen and a bathroom. Air conditioning and a fan ensure comfortable indoor temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. Further amenities include an ironing set and a trouser press. A telephone, satellite television, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. Sun loungers and parasols are available on the sun terrace. The complex offers outdoor sports, including cycling/mountain biking, tennis, beach volleyball, volleyball, crazy golf, golf, archery and fishing. A wide range of sports are available, including water sports such as water skiing, windsurfing, canoeing, sailing, catamaraning, kayaking, snorkelling, diving and water aerobics or, for a fee, jet skiing. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, darts, squash, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club, a kids' disco, live music, a dance club and a nightclub.

Meals

Dining facilities include a restaurant, a café and a bar. All-inclusive can be booked. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: VISA and MasterCard.

Amenities at Sandos Playacar Amenities at Sandos Playacar

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Nightclub

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Theatre

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      TV Room

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      Waterslide

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Archery

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      Beach Volleyball

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      Billiards/Snooker

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      Canoe

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      Catamaran

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      Children's Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Darts

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      Diving

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Jet Skiing

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      Massage

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sailing

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      Sauna

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      Squash

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

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      Water Skiing

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      Windsurfing

LocationLocation

Map preview

Around this property:

Beach

700 m

Centre

4.5 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

16362

Very Good

5919

Average

2167

Poor

1040

Terrible

903

Recent Reviews: 26384

  • User:Julie T

    Trip type:

    One of the Best Dining Experiences at Sandos Playacar

    rating27 Jun 2026

    We had an amazing dinner at El Gaucho Steak House during our stay at Sandos Playacar! The atmosphere was wonderful, and the service was outstanding from start to finish. The Argentinian cuisine was...

  • User:Austin s

    Trip type:

    Empanada Surprise!

    rating27 Jun 2026

    Ate at El Gaucho Steak house and had the best food! Francisco from Argentina originally made these absolutely delicious Empanadas. Can’t wait to come back!

  • User:Avie B

    Trip type:

    Thank You Francisco!!

    rating27 Jun 2026

    Francisco at El Gaucho makes the most AMAZING Argentinian empanadas…no pics because we ate them as soon as it hit the table. But he was so kind and brought us more. You can tell the staff here have a...

  • User:Daydream32389353289

    Trip type:

    Empanada Heaven

    rating27 Jun 2026

    We ate at El Caucho restaurant and we had the best empanadas this side of the border! Francisco is amazing! Thank you for an excellent dinner experience!

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