315+ photos
This resort welcomes guests on the Riviera Maya.
The complex has a lift and features 840 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. The grounds of the complex feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a babysitting service, a childcare service, a car hire service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area.
Rooms are equipped with air conditioning, adjustable central heating and a fan. In most units, guests can enjoy a partial sea view from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi ensure optimal comfort. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The complex has family rooms and non-smoking rooms.
There are indoor and outdoor pools and a children's swimming area. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. A terrace with sun loungers and parasols is available. The hotel offers an extensive outdoor sports programme, including tennis, beach volleyball, golf and fishing. Water sports available at the hotel include windsurfing, kayaking, snorkelling, diving and aquafit. Guests can enjoy a wide range of indoor sports, including a gym, billiards, yoga and aerobics. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Additional leisure activities include an entertainment programme, a kids' club, a dance club, a casino and a nightclub.
Dining facilities include a restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options. The show cooking is a particularly special attraction.
CARR.FED 307 CANCUN-TULUM MZA. 03
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
1140 reviewsUser: Keith T
Trip type: Family
Wedding party off 35 people
On arriving booking off 20 all the names where booked with wrong partners - after 12hr flight meaning arriving Manchester airport and arriving Cancun - we was messed about for a hour before getting right partners for each room- on the wedding day was booked in…
User: Scott K
Trip type: Friends getaway
Great experience
The staff here is amazing, very nice and polite, help us out when ever we needed and have an amazing gym.
User: Manny H
Trip type: Family
Best so far
Everyone was amazing the and Dani,lady in the gym was nice and sweet 10/10
User: Martha P
Trip type: Family
Amazing experience at the hunter steakhouse
Had an amazing experience at the hunter steakhouse for my son’s birthday. Giovanni made our night special. Thank you
User: Denise H
Trip type: Family
AMAZING STAFF !!
The staff at this resort are top notch people. Lois the waiter at the splash park pool was SO good. He was always making sure we had drinks. We had a swim out room and he came there to offer us drinks non stop. ❤️Carlos a waiter at the Hunter Steakhouse was ju…
