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Located directly beside the Playa del Carmen, this hotel lies just 800 m from the city's leisure district where guests will discover a diverse range of entertainment options, cafés, bars and restaurants (200 m).
Guests have a choice of 36 junior suites and 471 double rooms located in two 2-storey buildings with lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional facilities include a TV room. Parking spaces are available to guests travelling by car (no extra charge). Other services include a 24-hour security service, a car hire service, a laundry service and a hairdresser.
Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. Rooms have a double bed or a king-size bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe and a minibar are also available. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked.
While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. The pool area also includes a hot tub, a waterslide and a pool bar. Parasols and comfortable sun loungers are available on the sun terrace. For guests who wish to keep active, tennis, beach volleyball and volleyball are available. With snorkelling or, for a fee, windsurfing, jet skiing, banana boat rides, catamaraning, kayaking and diving available, fans of water sports have plenty of options to choose from. Sport and leisure facilities at the resort include a gym, table tennis and callisthenics. Various wellness options are available at the resort, including a spa, a sauna, a beauty salon and massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme.
The resort includes 3 restaurants and a bar. All-inclusive is offered as a catering option. For breakfast (continental), lunch, and dinner, guests serve themselves at the buffet or choose their favourite dishes from the à la carte options (for dinner). Special meals, including vegetarian dishes, are also available. The resort also offers snacks. The show cooking is a particularly special attraction. For guests, alcoholic and non-alcoholic drinks are included.

Avenida Xaman-ha, Manzana 3, Lote 1
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
9149 reviewsUser: pinacolada01
Trip type: Couples
A fantastic hotel and holiday
We have just enjoyed 14 nights at the RIU Yucatan. What a fantastic hotel this is! Beautifully clean and tidy with the most attentive, friendly, accommodating staff. Every member of the Yucatan team...
User: Voyage812575
best holiday yet.
what a fantastic holiday we've had i can't find fault with anything food was exemplary staff really happy to help with anything room cleaning everyday bar staff very funny and treated us like...
User: Darren H
Trip type: Couples
Great holiday
2 week stay, great location, great setup with other RIU hotels close by. Food, drinks great, as was the daytime activities, RIU White & Neon parties at RIU Tequila. Stayed in RIU hotels many times...
User: Vacation39907
Trip type: Couples
First RIU May Stay
Great bang for the buck . We did a quick 5 day stay over Memorial wk.end . We resort about 3 times a yr.so this is a seasoned comparison to others.The important stuff was covered . Buffet and...