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Playacar, Riviera Maya / Playa del Carmen Share this Deal
About Riu Palace Riviera Maya
This resort welcomes guests in Playa del Carmen.
The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket and souvenir shop. The grounds of the complex feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, 24-hour room service, a laundry service and a hairdresser.
Rooms are equipped with air conditioning and a fan. Guests can relax on the balcony or terrace. The rooms have a king-size bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has non-smoking rooms.
There are indoor and outdoor pools and a children's swimming area. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, tennis, beach volleyball and golf are available. With windsurfing, jet skiing, catamaraning, kayaking, snorkelling and diving available, fans of water sports will have plenty to choose from. Sport and leisure facilities at the resort include a gym and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and anti-ageing treatments. Leisure facilities include an entertainment programme, a kids' club, a dance club and a nightclub.
Dining facilities include a restaurant, a café and a bar. All-inclusive can be booked. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Special culinary options, such as vegetarian dishes, are also available. The chefs prepare delicious specialities during the show cooking.
The resort accepts the following credit cards: VISA and MasterCard.
Amenities at Riu Palace Riviera Maya
Facilities
Air conditioning
Bar(s)
Bicycle Hire
Café
Car Park
Conference Room
Disability-friendly
Hairdresser
Kids Club
Laundry Service
Lifts
Medical Assistance
Nightclub
Playground
Restaurant(s)
Room Service
Shops
Small supermarket
TV Room
Waterslide
Wifi
Hygiene
Enhanced cleaning programme
Hand sanitiser
Health checks on staff
Mandatory mask-wearing
Packaged meals
Protective equipment for employees
Protective equipment for guests
Protective hygiene screens
Protective masks for guests
Social distancing regulations
Use of commercially available disinfectants
Meals
All inclusive
Drinks Included
Sport/Entertainment
Aerobics
Beach Volleyball
Catamaran
Children's Pool
Cycling/Mountain Biking
Diving
Golf
Gym
Indoor Pool
Jacuzzi
Jet Skiing
Massage
Number of Pools
Outdoor Pool(s)
Parasols
Sauna
Steam bath
Sun loungers
Sun terrace
Surfing
Tennis
Windsurfing
Location
Around this property:
Beach
100 m
Centre
3 km
User Rating & Reviews
Excellent
5729
Very Good
1908
Average
603
Poor
250
Terrible
218
Recent Reviews: 8708
User:annaxptrs
Trip type:
I could not have enjoyed this stay any more than I already have. It is genuinely fantastic.
23 Jun 2026
User:JayaTheBee
Trip type:
Mexican Magic!
21 Jun 2026
User:Lyteeyez68
Trip type:
Happy Anniversary
15 Jun 2026
User:Tommybreaks
Trip type:
3* at best
08 Jun 2026
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