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Homemexico

Princess Family Club Riviera

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Princess Family Club Riviera

locationPlaya del Carmen, Riviera Maya / Playa del Carmen

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About Princess Family Club RivieraAbout Princess Family Club Riviera

Location

This resort is located in Playa del Carmen.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The club has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Most of rooms include a balcony or terrace as a standard feature. Rooms have a double bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a tumble dryer. A telephone, a television with satellite/cable channels, a CD player, a DVD player and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Thrills on the waterslide, refreshing drinks at the pool bar and a soothing soak in the hot tub – the pool area has a little something for every state of mind and body. Comfortable sun loungers are available on the terrace. The club offers outdoor sports, including tennis, bocce, beach volleyball, volleyball, basketball, golf and archery. With windsurfing, jet skiing, motorboat rides, banana boat rides, canoeing, sailing, catamaraning, snorkelling and diving available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and hydrotherapy treatments. Leisure facilities include an entertainment programme, a kids' club, a dance club and a nightclub.

Meals

The dining area includes a restaurant and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Staff are also happy to provide children's meals. The hotel also offers snacks.

Payment

The following credit cards are accepted: VISA and MasterCard.

Amenities at Princess Family Club Riviera Amenities at Princess Family Club Riviera

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Currency Exchange

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      Games room

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Waterslide

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      All inclusive

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      Breakfast Buffet

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      Lunch Buffet

  • Sport/Entertainment

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      Aerobics

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      Archery

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      Banana Boat

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      Basketball

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      Beach Volleyball

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      Billiards/Snooker

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      Bocce

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      Canoe

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      Catamaran

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      Children's Pool

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      Darts

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      Diving

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      Golf

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      Gym

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      Jacuzzi

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      Jet Skiing

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sailing

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      Sauna

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      Speed Boating

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      Steam bath

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      Sun loungers

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      Table Tennis

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      Tennis

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      Windsurfing

LocationLocation

Map preview

Around this property:

Centre

11 km

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

527

Very Good

251

Average

113

Poor

53

Terrible

61

Recent Reviews: 1005

  • User:JJayst

    Trip type:

    Kids Club Did Not Match Online Photos

    rating20 Jun 2026

    My family and I booked this stay at the Family Club to celebrate several special occasions, including my niece’s 10th birthday, birthdays, and anniversaries, so we arrived excited and looking forward...

  • User:Kmaccabe

    Trip type:

    Avoid this resort

    rating18 Jun 2026

    Avoid this resort. What should have been a relaxing vacation turned into one of the most stressful travel experiences our group has ever had. The issues started immediately at check-in. We spent...

  • User:Luis C

    Trip type:

    The best resort in terms of family activities and customized services for kids.

    rating23 Feb 2026

    I will start with the food and dining for kids. The pirate buffet for kids has the nicest and most helpful leader we have met in all our trips with our kids. Olga was incredibly helpful. As you can...

  • User:Simon D

    Trip type:

    Such a lovely family holiday

    rating18 Jan 2026

    Apologies for adding a review so long after we visited! We stayed at the resort for 2 weeks arriving from the UK Our 1st impressions were very positive. We were pretty tired after traveling for 18...

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