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Playacar, Riviera Maya / Playa del Carmen Share this Deal
About Playacar Palace
This hotel lies directly beside fine sand Playa del Carmen and is just a few minutes walk from the centre where guests will discover many shopping and entertainment venues. The nearest links to the public transport network are about 200 m from the hotel and the ferry port for links to the island of Cozumel are to be found close by. Cancún is about 1 hour's drive away.
185 rooms, including 16 suites, 93 single rooms and 30 double rooms, are located on 5 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms are equipped with air conditioning and central heating. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has family rooms and non-smoking rooms.
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Those who wish to stay active while on holiday can enjoy tennis and beach volleyball. For a fee, golf is also available. Water sports available at the resort include water skiing, windsurfing, jet skiing, snorkelling and diving. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, yoga and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. An entertainment programme and a kids' club are also options for entertainment.
Dining facilities include a restaurant, a café and a bar. All-inclusive can be booked. A continental breakfast buffet ensures a great start to the day. At dinner, guests order their favourite dishes à la carte. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. The show cooking is a particularly special attraction. The resort offers a selection of alcoholic and non-alcoholic beverages.
The resort accepts the following credit cards: VISA and MasterCard.
Amenities at Playacar Palace
Facilities
Air conditioning
Bar(s)
Café
Car Park
Conference Room
Disability-friendly
Foyer
Garage
Hairdresser
Hotel Safe
Kids Club
Laundry Facilities
Laundry Service
Lifts
Playground
Restaurant(s)
Room Service
Shops
TV Room
Wifi
Hygiene
Contactless check-in/-out
Contactless payment
Contactless room service
Enhanced cleaning programme
Hand sanitiser
Health checks on staff
No high-touch furnishings
No high-touch furnishings in public areas
Packaged meals
Protective equipment for employees
Protective equipment for guests
Protective hygiene screens
Protective masks for guests
Social distancing regulations
Time interval between room bookings
Use of commercially available disinfectants
Meals
à la carte Dinner
All inclusive
Special Diet
Special Offers
Sport/Entertainment
Aerobics
Beach Volleyball
Billiards/Snooker
Children's Entertainment
Children's Pool
Diving
Golf
Gym
Jacuzzi
Jet Skiing
Massage
Number of Pools
Outdoor Pool(s)
Parasols
Sauna
Steam bath
Sun loungers
Sun terrace
Swimming Pool
Table Tennis
Tanning Studio/Solarium
Tennis
Water Skiing
Windsurfing
Location
Around this property:
Public Transport
200 m
Golf Course
1 km
User Rating & Reviews
Excellent
2605
Very Good
238
Average
77
Poor
42
Terrible
36
Recent Reviews: 2994
User:Mazin R
Trip type:
Service was perfect
30 Jan 2026
User:Jennifer S
Trip type:
Service at Palace Resorts
30 Jan 2026
User:Fearless34456481710
Trip type:
One of the best experiences you can have at a Resort in Playa Del Carmen
30 Jan 2026
User:Jenn G
Trip type:
Great service
29 Jan 2026
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