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About Platinum Yucatan Princess
Ideal for beach holidaymakers, this resort lies in the heart of Playa del Carmen, right on the beach.
The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The resort offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Parking spaces are available to guests travelling by car (no extra charge). Further services include a 24-hour security service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel doctor. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. The rooms have a double bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a radio, a DVD player and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The resort has non-smoking rooms.
Guests can enjoy a refreshing swim in the outdoor pool area. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. Sun loungers and parasols are available on the sun terrace. The wide range of activities offered at the resort ensures that there is something new to do every day, including tennis, beach volleyball, volleyball, golf, paddle tennis, archery and fishing. With windsurfing, jet skiing, sailing, catamaraning, kayaking, snorkelling and diving available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, yoga and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. Additional leisure activities include an entertainment programme, a dance club and a nightclub.
The dining area includes a restaurant and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Gluten-free meals and vegetarian dishes can be prepared on request. The show cooking is a particularly special attraction.
The following credit cards are accepted: American Express, VISA and MasterCard.
Amenities at Platinum Yucatan Princess
Facilities
Air conditioning
Bar(s)
Bicycle Hire
Car Park
Conference Room
Currency Exchange
Disability-friendly
Hairdresser
Hotel Safe
Laundry Facilities
Laundry Service
Lifts
Medical Assistance
Nightclub
Playground
Restaurant(s)
Room Service
Shops
Small supermarket
Theatre
Wifi
Hygiene
Contactless check-in/-out
Contactless payment
Enhanced cleaning programme
Hand sanitiser
Health checks on staff
Housekeeping only upon request
Hygiene training for staff
Medical teleconsultation
Packaged meals
Protective equipment for employees
Protective equipment for guests
Protective hygiene screens
Protective masks for guests
Sanitiser dispenser
Social distancing regulations
Time interval between room bookings
Use of commercially available disinfectants
Meals
All inclusive
Breakfast Buffet
Sport/Entertainment
Aerobics
Archery
Beach Volleyball
Billiards/Snooker
Catamaran
Diving
Golf
Gym
Jacuzzi
Jet Skiing
Massage
Outdoor Pool(s)
Parasols
Sailing
Sauna
Steam bath
Sun loungers
Sun terrace
Table Tennis
Tennis
Windsurfing
Location

Around this property:
Beach
0 m
Centre
11 km
User Rating & Reviews
Excellent
4725
Very Good
2363
Average
914
Poor
413
Terrible
392
Recent Reviews: 8807
User:Henry P
Trip type:
Amazing holiday in Mexico
12 Jun 2026
User:Viktoriia B
Trip type:
My experience
12 Jun 2026
User:Andy M
Trip type:
Yucatán, is a great place to stay!
12 Jun 2026
User:Tapper2004
Trip type:
Best experience from start to finish
11 Jun 2026