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This hotel is situated in a stunning little bay within walking distance of beaches, 5 minutes on foot from the town centre of Playa del Carmen and from Playa Esmeralda beach, and a 15-minute walk from Playa del Carmen beach. It lies near an extraordinary variety of attractions such as Playa del Carmen’s 5th Avenue (about 1.5 km), Akumal (about 3.5 km), Xcaret (roughly 6 km), and Xel-Ha. It is also very close to famous Mayan archaeological sites such as Tulum (some 70 km), Chichen Itza and Coba. It lies approximately 45 minutes’ drive from Cancún International Airport.
The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The souvenir shop gives guests the opportunity to bring home mementos of their holiday. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour security service, a babysitting service, a transfer service, 24-hour room service, a hairdresser, a page service and a hotel doctor.
Air conditioning ensures that rooms maintain comfortable temperatures. Rooms have a double bed or a king-size bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. Other features include a telephone, a flatscreen television with cable channels and WiFi (no extra charge). A turndown service provides guests with additional comfort in the evening hours. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a whirlpool bath. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked.
While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym, a spa, a beauty salon and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.
Various dining options are available, including a non-smoking restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive is offered as a catering option.
5ª Avenida, Playa del Carmen
Check-in from 3:00 PM · check-out by 12:00 PM
Excellent
18162 reviewsUser: michelle a
Trip type: Family
Excellent Vacation
We just returned home from a wonderful stay at Paradisus Playa del Carmen – Riviera Maya, and I wanted to take a moment to express our sincere appreciation for the... more »
User: sandrarF6579YQ
Trip type: Family
A wonderful stay with exceptional service
Paradisus Playa del Carmen truly impressed me. The property is beautiful, very well maintained, and everything was spotless throughout our stay. The food was excellent, with great variety and quality,... more »
User: brianberryt
Great experience
Friendly staff, clean, and a lot of great activities for the kids.i thought it was a good value. Waterpark was fun. more »
User: Bryanah F
Trip type: Family
best hotel!!
great experience, the bartender Sebastian is great! he makes the drinks my personal favorite is the Chamada it’s so good! All of the food is great! I loved the hibachi... more »
User: Ariel A
Trip type: Friends getaway
We spent over our time in the pool and we also went to Aqua zone and to the beach
It was amazing and Sebastian and Jose the bartenders at the pool was amazing and made amazing drinks. more »
