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The hotel is located in Tulum, nestled amongst the trees, overlooking the magical white sand coast of the stunning Caribbean.
Guests can enjoy the pleasant ambience of one of the 4 villas/houses. The following room categories are also available: 99 rooms, including 9 single rooms. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hostel has a range of facilities for guests with disabilities. The hostel has wheelchair-accessible facilities and a lift. Everyday necessities can be purchased at the supermarket. Guests can buy souvenirs at the gift shop. The grounds of the hostel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service (for a fee). A fax machine is available for guests' business needs.
Rooms are equipped with air conditioning and a fan. In most units, guests can enjoy a view of the sea from a balcony or terrace. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator and a tea/coffee station. A telephone and WiFi (no extra charge) are provided as well. A turndown service offers guests additional comfort. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hostel has family rooms and non-smoking rooms.
The indoor and outdoor pools are ideal for exercise as well as relaxation. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, cycling/mountain biking, beach volleyball and fishing are available. A number of sports are available, including water sports such as kitesurfing and snorkelling. For a fee, guests can also enjoy windsurfing, sailing, catamaraning and diving. Sport and leisure facilities at the hostel include a gym and yoga. There is a wellness area with a spa, a sauna, a steam bath and a solarium. Subject to charge: massage treatments. The hostel offers plenty of activities and entertainment options, including an entertainment programme, live music, a dance club and a nightclub.
Various dining options are available, including a restaurant with a smoking area, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Bed and breakfast is offered as a catering option. A continental breakfast guarantees a great start to the day.
Km 4.5 Carretera Tulum-Boca Paila
Check-in from 3:00 PM · check-out by 12:00 PM
Excellent
3612 reviewsUser: jessicacaro
Trip type: Family
Beautiful Property!
Beautiful property! The rooms were giving a lofty feeling, while also being very clean and spacious. We received amazing hospitality from the staff, including from the restaurants manager Javier who...
User: Young Y
Great front desk service
Blanca, Primo, and Antonio at the front desk are super helpful. Can't ask for more of them. Made our lives a ton easier. However, please note that beach is unusable at this time. Also, the pool...
User: Keisha B
Amazing stay!
We had an incredible stay at Papaya Playa! All of the staff were friendly and helpful and accessible whenever we needed anything or had any questions and provided a lot of good recommendations to us...
User: erinyano
Trip type: Friends getaway
Fantastic Beach Day
We had a phenomenal time at Papaya Playa Project! The service, food, and drinks were 10/10. Severo, our server, was the best 💯
