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Playacar, Riviera Maya / Playa del Carmen Share this Deal
About Palmaia - The House Of Aia
This resort is located about 3 km from the centre of Playa del Carmen.
The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities and a lift. Everyday necessities can be purchased at the supermarket. The grounds of the resort feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, 24-hour room service, a laundry service, a hairdresser and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area.
Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. The rooms have a double bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. A telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. The resort has family rooms and non-smoking rooms.
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. The pool area also includes a hot tub (no extra charge), a waterslide and a pool bar. A terrace with sun loungers and parasols is available. The resort offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, beach volleyball, crazy golf, golf and archery. Water sports available at the resort include water skiing, windsurfing, sailing, kayaking, snorkelling and diving. Jet skiing is organised by third-party operators. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, yoga, callisthenics and aerobics. There is a wellness area with a spa, a sauna, a steam bath, massage treatments and a solarium and, for an additional fee, a beauty salon and Ayurveda treatments. Leisure facilities include an entertainment programme, a kids' club, live music and a dance club.
Dining facilities include a restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a wide selection of alcoholic and non-alcoholic beverages and a complimentary minibar. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The resort also offers special catering options.
The resort accepts payment by MasterCard.
Amenities at Palmaia - The House Of Aia
Facilities
Air conditioning
Bar(s)
Bicycle Hire
Café
Car Park
Conference Room
Currency Exchange
Disability-friendly
Hairdresser
Hotel Safe
Kids Club
Laundry Service
Lifts
Nightclub
Pets
Playground
Restaurant(s)
Room Service
Small supermarket
Waterslide
Wifi
Hygiene
Contactless payment
Enhanced cleaning programme
Hand sanitiser
Health checks on staff
Housekeeping only upon request
Hygiene training for staff
No high-touch furnishings
No high-touch furnishings in public areas
Packaged meals
Protective equipment for employees
Protective hygiene screens
Sanitiser dispenser
Social distancing regulations
Use of commercially available disinfectants
Meals
All inclusive
Breakfast Buffet
Special Diet
Special Offers
Sport/Entertainment
Aerobics
Archery
Beach Volleyball
Billiards/Snooker
Children's Pool
Cycling/Mountain Biking
Diving
Golf
Gym
Jacuzzi
Jet Skiing
Massage
Minigolf
Number of Pools
Outdoor Pool(s)
Parasols
Sailing
Sauna
Steam bath
Sun loungers
Sun terrace
Table Tennis
Tanning Studio/Solarium
Tennis
Water Skiing
Windsurfing
Location
Around this property:
Beach
0 m
Centre
4 km
User Rating & Reviews
Excellent
1613
Very Good
50
Average
25
Poor
9
Terrible
9
Recent Reviews: 1706
User:Reneis S
Trip type:
Five-Star Experience from Start to Finish
26 Jun 2026
User:Robert L
Trip type:
Perfect escape to a special place
26 Jun 2026
User:Bernadette M
Trip type:
Paradise Perfected: Exceptional Service, Dining, and Wellness
18 Jun 2026
User:Steven W
Trip type:
Our Amazing Honeymoon at Palmaïa, House of Aïa
16 Jun 2026
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