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Ideal for beach holidaymakers, this complex lies in the heart of the Riviera Maya, right by the sea.
Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Film lovers are sure to find just what they're looking for in the cinema's listings. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel doctor. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms are equipped with air conditioning and a fan. Some rooms include a balcony. Rooms have a double bed, a king-size bed or a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. A telephone, a TV and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are available for daily use. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The complex has family rooms and non-smoking rooms.
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Thrills on the waterslide, refreshing drinks at the pool bar and a soothing soak in the hot tub – the pool area has a little something for every state of mind and body. Sun loungers and parasols are available on the terrace, where guests can enjoy a quick break or relax for hours. The hotel offers an extensive outdoor sports programme, including tennis, bocce, beach volleyball, volleyball, basketball and golf. A wide range of sports are available, including water sports such as windsurfing, jet skiing, sailing, kayaking, snorkelling and diving or, for a fee, catamaraning. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, bowling, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Additional leisure activities include an entertainment programme, a kids' club, a kids' disco, live music, a dance club, a casino and a nightclub.
Dining facilities include a restaurant, a café and a bar. All-inclusive can be booked. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a wide selection of alcoholic and non-alcoholic beverages and a complimentary minibar. A generous breakfast, lunch and dinner tempt guests with a wide range of dishes. Diet meals and children's meals can be prepared on request. The complex also offers special catering options. The show cooking is a particularly special attraction.
Carr Fed Chetumal Cancun km 296 Predio
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
17026 reviewsUser: Sarah M
Trip type: Family
Really good hotel but there are a few things that would have made it better for us
So just back from the hotel so thought would give an honest review. Check in was swift - we had booked privilege so had a separate check in area. We... more »
User: lizkillin
Trip type: Family
Fantastic Resort
Great holiday. All staff genuine and fun. Apartment clean and spacious. Shout out to Roddo and Oswaldo from entertainment team. Made our trip entertaining. Recommend upgrading to El Beso. more »
User: WorldTraveller1700
Trip type: Family
Clean face, not so good underneath
I had a big problem with this place - the explanation from the manager sums it all up "You are looking for a 5-diamond hotel, not a 5-star hotel. 5-star... more »
User: Kunle D
Trip type: Family
Great Holiday
Great holiday for our family - We would come back for sure more »
User: J W
Trip type: Friends getaway
Best Resort Because of Servers
Irene & Luisa are the best! They gave us the best service, super friendly, provided top drinks with a smile. We enjoyed them and will miss them. more »
