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This resort is located on the Riviera Maya, right on the beach.
The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms are equipped with air conditioning and a fan. A balcony or terrace is a standard feature of some rooms. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. A telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) ensure optimal comfort. Guests can take advantage of the nightly turndown service. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The complex has non-smoking rooms.
There are indoor and outdoor pools and a children's swimming area. Thrills on the waterslide, refreshing drinks at the pool bar and a soothing soak in the hot tub – the pool area has a little something for every state of mind and body. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The resort offers an extensive outdoor sports programme, including tennis, beach volleyball, basketball, golf and horse riding. With windsurfing, jet skiing, sailing, catamaraning and diving available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, billiards, bowling, callisthenics and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. Leisure facilities include an entertainment programme, a kids' club, live music, a dance club, a casino and a nightclub.
Dining facilities include a restaurant, a café and a bar. All-inclusive is offered as a catering option. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The resort also offers snacks. Non-alcoholic beverages are available.
Carr Fed Chetumal Cancun km 296 Predio
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
17026 reviewsUser: Sarah M
Trip type: Family
Really good hotel but there are a few things that would have made it better for us
So just back from the hotel so thought would give an honest review. Check in was swift - we had booked privilege so had a separate check in area. We... more »
User: lizkillin
Trip type: Family
Fantastic Resort
Great holiday. All staff genuine and fun. Apartment clean and spacious. Shout out to Roddo and Oswaldo from entertainment team. Made our trip entertaining. Recommend upgrading to El Beso. more »
User: WorldTraveller1700
Trip type: Family
Clean face, not so good underneath
I had a big problem with this place - the explanation from the manager sums it all up "You are looking for a 5-diamond hotel, not a 5-star hotel. 5-star... more »
User: Kunle D
Trip type: Family
Great Holiday
Great holiday for our family - We would come back for sure more »
User: J W
Trip type: Friends getaway
Best Resort Because of Servers
Irene & Luisa are the best! They gave us the best service, super friendly, provided top drinks with a smile. We enjoyed them and will miss them. more »
