126+ photos
The hotel offers an excellent location in Punta Coral in the area of Puerto Morelos, regarded as the main entrance of the Riviera Maya. The hotel is located 17 km from Cancún International Airport, 35 km from Playa del Carmen and 32 km from Cancún.
591 rooms are available to guests in a 4-storey main building and a 3-storey auxiliary building. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, safe, currency exchange service, cash machine and drinks machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket and souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry, a page service and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available.
Rooms are equipped with air conditioning and a fan. In most units, guests can enjoy a view of the sea from a balcony or terrace. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a DVD player, an alarm clock and WiFi (no extra charge) ensure optimal comfort. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are provided. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The complex has family rooms and non-smoking rooms.
Plenty of active recreation awaits guests in the pool area's 5 outdoorpools. No matter the weather, swimming is always a possible in the indoor pool. There is also a special swimming area just for kids. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The complex offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, bocce, beach volleyball, volleyball, basketball, golf and fishing. A wide range of sports are available, including water sports such as windsurfing, jet skiing, sailing, catamaraning, kayaking, snorkelling and water aerobics or, for a fee, diving. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, bowling, yoga, callisthenics and aerobics. There is a wellness area with a spa, a beauty salon, hydrotherapy treatments and a solarium and, for an additional fee, a sauna, a steam bath and massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme.
Dining facilities include a café, a bar and a pub. Delicious specialities await guests in 6 non-smoking, air-conditioned restaurants. Catering options include full board and all-inclusive. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for dinner). Staff are also happy to provide gluten-free meals. The hotel also offers snacks. For guests, alcoholic and non-alcoholic drinks are included.
Super manzana 12, Lote 1-05
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
23818 reviewsUser: Heather W
Winter vacay, Mexico , Ocean coral & Turquesa
Entertainment staff are fantastic! Great time with Yael, Fabian, Elizabeth, Johnathon, Rocely, Victoria, Ximena, so much fun. They should be commended for their social skills & wonderful...
User: Nicholas D
Resort 2026
Awesome resort. Staff are friendly and attentive. Sim of the resteraunts are hard to book but Buffett is awesome. Multiple pools to choose from and easy to find room
User: Heiko P
Passionate fun team - good location
Easy travel, just 20 minutes south of the airport. Highlights were Scuba diving and snorkeling eight from on site and in the el Beso area Aqua dance fit with Elizabeth. Everybody we talked to loved...
User: Jessica21691
Wonderful stay as always
Wonderful stay! Amazing service and delicious food at the Privilege Lounge. Special shoutout to Angel Cen, Jaime Canvil, Vitalino Lopez, Yazmin Leon, and chef Antonio Alarcon.
