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Homemexico

Occidental At Xcaret Destination

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Occidental At Xcaret Destination

locationRiviera Maya Sur, Riviera Maya / Playa del Carmen

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About Occidental At Xcaret DestinationAbout Occidental At Xcaret Destination

Location

Ideal for beach holidaymakers, this club resort lies in Playa del Carmen, right by the sea.

Facility

The complex has a lift and features 778 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the garden view from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. There is also an ironing set and a tumble dryer. A telephone, a television with satellite and pay-per-view channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The complex has family rooms and non-smoking rooms.

Sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace, sun loungers, and parasols are available. The wide range of activities offered at the hotel ensures that there is something new to do every day, including tennis, bocce, beach volleyball, volleyball, basketball, crazy golf, golf, paddle tennis and archery. With snorkelling and diving available, the hotel also caters to water sports enthusiasts. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, aerobics and table football. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club, a dance club and a nightclub.

Meals

Various dining options are available, including a restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include half board and all-inclusive. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Occidental At Xcaret Destination Amenities at Occidental At Xcaret Destination

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Theatre

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      Packaged meals

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      Protective equipment for employees

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Breakfast Buffet

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      Continental Breakfast

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Archery

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      Basketball

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      Beach Volleyball

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      Billiards/Snooker

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      Bocce

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      Children's Pool

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      Darts

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      Diving

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      Entertainment Programme

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Minigolf

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

13852

Very Good

6880

Average

3001

Poor

1598

Terrible

1471

Recent Reviews: 26802

  • User:José A R

    Trip type:

    Viva Mexico!!

    rating21 Jun 2026

    Awesome Service and they live in a paradise! Viva Michelle Ramirez Martha Ezpinosa

  • User:Jair C

    Trip type:

    I had a very good time with jay in the game room he had amazing service

    rating20 Jun 2026

    I really like arcades and when I found out about the game room at occidental at xcaret I was very excited there was a very nice and inviting person in the game room at the time wich was jay. overall...

  • User:Elyas B

    Trip type:

    Cancun Getaway

    rating20 Jun 2026

    I love the beach here, super friendly staff, gym has good equipment, good food. Coba is a very friendly staff

  • User:Felipe Alberto S

    Trip type:

    An awesome hotel

    rating20 Jun 2026

    It was a ver good experience overall, only at the entrance the personal didn’t help us with our suitcases, but without that the experience was very good

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