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Homemexico

Occidental at Xcaret Destination

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Occidental at Xcaret Destination

riviera maya playa del carmen, mexico

About Occidental at Xcaret Destination

location

Ideal for beach holidaymakers, this club resort lies in Playa del Carmen, right by the sea.

facility

rooms

sport

meals

Amenities at Occidental at Xcaret Destination

Facilities (19)

Air conditioningLobby24-hour receptionCurrency ExchangeShopsNightclubConference RoomInternet accessRoom ServiceLaundry ServiceKids ClubPlaygroundPetsElevator/ LiftLaundryParkingSmoke detectorSmoking roomsWifi

Beauty and Spa (3)

Building Information (1)

Business Center and Conferences (1)

Common Area (3)

Distances (1)

Family and Kids (1)

General Services (6)

Hotel Type (1)

Hygiene (4)

Meals (7)

Object Information (1)

Outdoor Activities and Sports (2)

Payment (1)

Room Facilities (10)

Security (2)

Shopping (1)

Sport/Entertainment (15)

Transfers (1)

Location

Map preview
Riviera Maya Sur, Riviera Maya / Playa del Carmen, Mexico

Carretera Federal 307, KM 282

Check-in from 3:00 PM · Check-out by 11:00 AM

User Rating & Reviews

4.1

Very Good

26671 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent13767
  • Very Good6861
  • Average2993
  • Poor1590
  • Terrible1460

Recent Reviews: 26671

  • User: Annika A

    Trip type: Family

    Beautiful Hotel and fantastic wildlife encounters with 'OK' restaurants.

    We spent 9 nights at The Occidental at Xcaret from April 6th 2026. We traveled as a family of four, two adults and two children aged 13 and 10. It was approximately a 70 minute transfer from Cancun Airport by private taxi (which we pre-booked with BA). The hotel was beautiful and the wildlife was everywhere! We see Coatis, Iguanas, Howler and Spider Monkey's, Agoutis, Deer and lots of beautiful bi…

  • User: elizabethaconn

    Friends vacation

    Resort is beautiful and wildlife is amazing. Resort seemed a little under staffed but was still ok service. Food was good.

  • User: sharonhendryx

    .

    . I did not like the dinner arrangements. Felt like it could be cleaner around the grounds. Especially around the pool areas was not very clean. The staff was friendly and accommodating. Lack of communication sometimes with some employees. Hotel Manager, Owner at Occidental at Xcaret Destination, responded to this review Dear sharonhendryx,We would like to thank you for taking the time to lea…

  • User: pattyboopz

    Good, but can be Better.

    Nice three days of vacation, next to Xcaret Park. Easy to access to Xcaret, but you need to walk a lot. The shuttle takes so long to pick you up, and is better to walk. Very nice environment, and staff is very kind. To much time to check in, and too difficult to get the luggage. We arrived at noon, and got the luggage at 5PM. Too much protocol to check in. Hotel Manager, Owner at Occidental at…

  • User: Vincent V

    Avoid getting robbed!

    I’m currently staying at the Occidental at Xcaret and wanted to share my experience with the membership program they promote. I was approached by my concierge to attend a meeting about joining their membership, which promises exclusive access to First Club and Royal Club benefits.Here's the reality: the membership costs start at $20,000 and can exceed $30,000. Save yourself the time — you can acce…

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