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Located in Cancún leisure centre, this luxury hotel lies just 8 km from the airport and within metres of links to the public transport network. It is 35 minutes by taxi to the centre where guests will discover bars, restaurants and nightclubs.
The resort has a lift and features 4060 rooms, including 2031 double rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms are equipped with air conditioning and individually adjustable heating. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a double bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, an alarm clock and WiFi (no extra charge) are provided as well. A turndown service offers guests additional comfort. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has family rooms, non-smoking rooms and 1 smoking room.
There are indoor and outdoor pools and a children's swimming area. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The resort offers outdoor sports, including cycling/mountain biking, tennis, beach volleyball, volleyball, basketball, crazy golf, golf and fishing. With windsurfing, jet skiing, catamaraning, snorkelling and diving available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, yoga, aerobics and table football. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club, live music, a dance club and a nightclub.
Dining facilities include a non-smoking restaurant, a dining room, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include bed and breakfast and all-inclusive. A continental breakfast buffet guarantees a great start to the day. Lunch (as a buffet and a set menu) and dinner (a buffet, à la carte and a set menu) offer something for everyone. Diet meals and children's meals can be prepared on request. In addition, special catering options, picnics and snacks are available. The show cooking is a particularly special attraction. For guests, alcoholic and non-alcoholic drinks are included.
Carretera Cancun-Chetumal Km. 340
Check-in from 3:00 PM · check-out by 12:00 PM
Excellent
40542 reviewsUser: sheilarL9801RV
Trip type: Couples
We did the Wood body massage
The massage was very good. Lidia was exceptionally good. She used the right pressure & everything. My only complaint is, that by the time we get settled on to the massage table, 15-20 minutes has gone by & so you DO NOT get a full 80 minutes.
User: alexis d
Trip type: Friends getaway
Moon Palace Sunrise
It was a fantastic trip and I greatly enjoyed the exceptional service. There was also plenty of plan activities to do! Jess did an excellent job instructing yoga on the beach! She also did a great job of explaining the either activities and where they could be…
User: Wanderer18628408791
Trip type: Family
Gracias. We will see you again.
We had an incredible time at the Moon Palace Sunrise. The girls at the playroom were an absolute gift and could not keep our daughter away. All of the ladies were incredible. Cecilia, Avril, Jadi, Yami but the entire team. Ernesto and Andre helped keep us fed…
User: Jakki B
Trip type: Family
Moon Palace Sunrise
We had an incredible stay at Moon Palace Sunrise, and this resort exceeded our expectations this was our third visit at a Moon Palace resort in the last year, and it just keeps getting better.The highlight of the trip for our daughter was the Playroom at Sunri…
User: Paulina B
Trip type: Family
Group fitness functional exercise
Me encanto la clase functional fitness con Yesenia! Super fácil de seguir y ejercicios perfectos para disfrutar el desayuno sin remordimientos. I really enjoyed the functional fitness class with Yesenia.It was a perfect amount of exercise to enjoy a guilt, fre…
