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The hotel is located in Playa del Carmen, Mexico, close to major cities like Tulum, Akumal, Chichen Itza, Valladolid and Merida. Guests can reach the centre of Playa del Carmen and the restaurants, bars, pubs, shopping outlets and tourist sites on La Quinta Avenida in around a 5-minute walk from the hotel. The beach is only some 5 m away and the hotel is conveniently located just 50 minutes from Cancún International Airport.
Guests can enjoy the pleasant ambience of one of the 121 rooms and 111 double rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand, a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. A fax machine is available for guests' business needs.
Rooms are equipped with air conditioning and a fan. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. The resort has family rooms and non-smoking rooms.
Plenty of active recreation awaits guests in the pool area's 2 outdoorpools. No matter the weather, swimming is always a possible in the indoor pool. There is also a special swimming area just for kids. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The resort offers an extensive outdoor sports programme, including cycling/mountain biking, beach volleyball, volleyball, golf and fishing. A wide range of sports are available, including water sports such as windsurfing, sailing, kayaking and snorkelling or, for a fee, diving. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, yoga and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a beauty salon, massage treatments, hydrotherapy treatments, Ayurveda treatments and a solarium. Entertainment options and leisure facilities include an entertainment programme and live music.
Dining facilities include a dining room, a café and a bar. A cosy atmosphere and delicious food await guests in 2 non-smoking restaurants (high chairs are available). Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include bed and breakfast, half board, full board and all-inclusive. A delicious and varied buffet awaits guests at breakfast. For lunch, guests can order à la carte. A set menu can be ordered at dinner. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. In addition, special catering options and snacks are available. The resort offers a selection of alcoholic and non-alcoholic beverages.
38 St And The Beach
Check-in from 3:00 PM · check-out by 12:00 PM
Excellent
4586 reviewsUser: E8478TUoliviam
Trip type: Family
Disappointing
We stayed here for one night while passing through Playa del Carmen. The concept of the hotel is fantastic and there are certainly some lovely aspects to it, but unfortunately... more »
User: RuthD103
Trip type: Family
Mid June family vacation
3.5 Some great points: Staff - excellent happy helpful staff. In general the food was excellent despite some items being unavailable. We arrived just out of season midJune. Lots of... more »
User: Traveler-Col
Trip type: Business
Magical space by the sea with wonderful staff.
I recently spent a week at the Mahekal Beach Resort as a visiting fitness professional leading yoga and Zumba classes. This was my second time visiting this beautiful resort and... more »
User: Sari H
Trip type: Family
Beware booking with problematic cancellation process
Beware booking a vacation here! I booked a trip on April 5, 2026 for January 2027 and paid a deposit of nearly $1K, which was fully charged and processed. I... more »
User: Gianluca A
Trip type: Couples
And then we came back
We came to Mahekal Beach Resort in 2022 and it was one of the best holidays we ever had. We are foodies and we came here on purpose since it... more »
