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Ideal for beach holidaymakers and singles, this hotel lies in Playa Paraiso, right by the sea.
The hotel has a reception desk and features 310 rooms. Wireless internet access (no extra charge) is provided to guests. Guests interested in excursions can get more information at the tour desk. There are also a number of shops that make for great strolling and browsing. Parking spaces are available to guests travelling by car. Further services include a babysitting service, medical assistance, 24-hour room service, a laundry service, a hairdresser and a page service. Lectures, presentations and meetings can be held in one of the 10 conference rooms.
Rooms are equipped with air conditioning and a fan. In most units, a balcony with sea views provides an ideal place to relax. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. Other features include a telephone, a flatscreen television, an alarm clock and WiFi (no extra charge). A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are stocked with a hairdryer, a vanity mirror and bathrobes for everyday use. For extra comfort in the bathrooms, guests are offered cosmetic products. 2 wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms.
Whether in need of rest and relaxation or more activity, guests can swim a few lengths of one of the 2 outdoor pools, while children have a special swimming area just for them. Parasols and comfortable sun loungers are available on the sun terrace. The hot tub in the pool area promises pure relaxation. Those who wish to stay active while on holiday can enjoy on-site tennis. For a fee, golf is also available. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a hammam and massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme.
The hotel includes 4 restaurants and a bar. All-inclusive can be booked. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. The hotel also offers snacks. For guests, alcoholic and non-alcoholic drinks are included.
Ctra. Chetumal - Puerto Juárez, Km. 309
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
9644 reviewsUser: Anaelisa R
Trip type: Family
Not Accommodating for Families or Large Groups
Our group consisted of 11 family members, including a 7-month-old baby. Unfortunately, this resort was not very accommodating for families or large groups.We booked four rooms and called several weeks in advance to request that our rooms be located near each o…
User: Sian B
Trip type: Family
A great family hotel with something for all ages.
A great hotel overall. The best feature by far that marks this hotel out from the competition are the amazing, extensive gardens the accomodation is set within. A great array of wildlife here including coaties, iguanas, occasional monkeys, peacocks, parrots an…
User: sarasonia
Trip type: Family
Delicious food, beautiful grounds!
We just got back from Grand Palladium and the whole time, we kept missing and comparing it to Iberostar! We went to Iberostar in November as a family of 4 and had the best time. The food was really good, the grounds were beautiful, the entertainment was fun, t…
User: Shannon M
Trip type: Family
Beautiful Resort
We travelled here with a group of 15 over March break. Second time visiting (prior visit was 3 years ago). I have nothing but positive things to say. Beautiful grounds with manicured walking paths. Excellent selection of food, our family loved the Hibachi and…
User: William K
Trip type: Family
Scammed at the spa
Got scammed out of $500 cad at the spa. They dont honor there 24hr cancelation policy and then add the charges to your room which you dont see until checkout. We tried to dispute them but they wouldnt work with us and forced us to pay before we could leave. We…
