91+ photos
This hotel is located in Playa del Carmen, right on the beach.
The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Parking spaces are available to guests travelling by car (no extra charge). Other services include a 24-hour security service, a car hire service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available.
Rooms are equipped with air conditioning and a fan. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed or a king-size bed. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. A telephone, a TV and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are provided. The hotel has non-smoking rooms.
The outdoor pool complex provides invigorating refreshment. Sun loungers and parasols are available on the sun terrace. Refreshing drinks are served at the poolside snack bar. The wide range of activities offered at the hotel ensures that there is something new to do every day, including tennis, beach volleyball, golf and fishing. With windsurfing, catamaraning, kayaking, snorkelling, diving and aquafit available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. Additional leisure activities include an entertainment programme, live music, a dance club and a nightclub.
Dining facilities include a restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a wide selection of alcoholic and non-alcoholic beverages and a complimentary minibar. Breakfast, lunch and dinner will satisfy appetites big and small. Special meals, including diet meals, are also available. The hotel also offers special catering options.
Carr. Tulum Playa del Carmen km 294
Check-in from 3:00 PM · check-out by 12:00 PM
Excellent
4786 reviewsUser: Julie M
Not worth the hype
The level of service was not five star. While the grounds had potential to be beautiful, there was quite a bit of construction going on and buildings that seem to be in Need of repair. The pretty instagram worthy hammocks at the wading pools were ripped and sm…
User: Brittany A
girls trip
Overall, we had a great girls trip! The resort was beautiful, the atmosphere was fun, and we made so many amazing memories. The food and drinks were good, and most of the staff were friendly and accommodating. There were a few things that could definitely be i…
User: tracey_harte123
Trip type: Couples
Couples
Everything about it was great - staff were amazing - hardworking staff and always so pleasant despite the heat and the fact it was nearly fully booked ! - biggest tip I have is don’t look at any Facebook groups- I read them before I went and was really worried…
User: Eric O
Trip type: Family
Fantastic
Room were fantastic, staff was incredibly helpful and friendly. Sergio, Ari, Sandy, Ilse, Axel, Joram, Jamie, Gloria, Roxanne. 10/10!! Rene Rivera, Promocionar at Secrets Moxche Playa del Carmen, responded to this review Thank you very much for your kind…
User: Kelly T
Trip type: Couples
Great people! Amazing personalities and so fun. They were amazing and deserve a raise for how well they interacted!
Sergio,aranza,ilse,Miguel, Regina and joram Rene Rivera, Promocionar at Secrets Moxche Playa del Carmen, responded to this review Thank you very much for your wonderful feedback.We are delighted to hear that Sergio, Aranza, Ilse, Miguel, Regina, and Joram…
