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Homemexico

Illusion Boutique Hotel

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Illusion Boutique Hotel

riviera maya playa del carmen, mexico

About Illusion Boutique Hotel

location

This hotel is situated in the centre of the tourist resort of Playa del Carmen with numerous shopping and entertainment facilities nearby. The wide sandy beach is also just a few minutes away on foot. A central bus stop may be found approximately 700 m from the hotel, whilst Cancún international airport is around 45 km away.

facility

The hotel welcomes guests in a 3-storey building with a lift and 41 rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area.

rooms

Rooms are equipped with air conditioning and a fan. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a microwave. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

A dip in the refreshing outdoor pool is not to be missed. Even on grey days, guests can always go for a swim in the indoor pool. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Refreshing drinks are served at the poolside snack bar. Those who wish to stay active while on holiday can enjoy on-site golf. For a fee, cycling/mountain biking is also available. With snorkelling and diving available, the hotel also caters to water sports enthusiasts. Yoga and aerobics or, for a fee, a gym, are among the sport and leisure options available. There is a wellness area with a spa, a sauna and a solarium and, for an additional fee, a steam bath and massage treatments. Entertainment options and leisure facilities include a dance club and a nightclub.

meals

Various dining options are available, including a non-smoking restaurant, a dining room, a breakfast room, a café and a bar. A continental breakfast and lunch are served every day. Special culinary options, such as diet meals, are also available. In addition, special catering options and snacks are available.

Amenities at Illusion Boutique Hotel

Facilities

24-hour receptionAir conditioningBar(s)Bicycle HireCaféCar ParkCloakroomConference RoomCurrency ExchangeGarageHairdresserHotel SafeLaundry ServiceLiftsMedical AssistanceNightclubRestaurant(s)Restaurant(s) with non-smoking areaRoom ServiceShopsSmall supermarketWifi

Hygiene

Contactless check-in/-outContactless paymentEnhanced cleaning programmeHand sanitiserHealth checks on staffNo high-touch furnishingsNo high-touch furnishings in public areasPackaged mealsProtective equipment for employeesProtective hygiene screensSocial distancing regulationsTime interval between room bookingsUse of commercially available disinfectants

Meals

Continental BreakfastSpecial DietSpecial Offers

Sport/Entertainment

AerobicsCycling/Mountain BikingDivingGolfGymIndoor PoolMassageOutdoor Pool(s)ParasolsSteam bathSun loungersSun terraceTanning Studio/Solarium

Location

Map preview
Playa del Carmen, Riviera Maya / Playa del Carmen, Mexico

8th St North

What's nearby

  • Public Transport700m

Check-in from 3:00 PM · check-out by 12:00 PM

User Rating & Reviews

4.4

Very Good

2338 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent1407
  • Very Good630
  • Average159
  • Poor76
  • Terrible66

Recent Reviews: 2338

  • User: simone n

    Trip type: Couples

    Great Location, Great Service, Great Experience

    01 Mar 2026

    We had a really great experience at this hotel. The place is beautiful, in a very nice location, and everything was kept very clean. A special mention to the cleaning ladies, who did a wonderful job every day, the room was always spotless and well taken care o…

  • User: Peter D

    Trip type: Couples

    OK place with room for improvement to become guest centric.

    06 Nov 2025

    Ok'ish.Let's start with the positive or what just should be basics:- room gets cleaned every day- staff is friendly- new towels etc. can be requested- WiFi is goodNow the parts where improvement is required:1) Breakfast you cannot offer breakfast and let every…

  • User: Trail32352116812

    Trip type: Solo travel

    ممتازة جدا

    15 Sep 2024

    The most beautiful games I have ever enjoyed in my life in those beautiful places that I visited through this page, and it was of course a more than wonderful experience. I want to play again with my familyThe most beautiful games that I have enjoyed in my lif…

  • User: C3808BIflavioc

    Trip type: Couples

    thieves, delapidated and disgusting hotel

    17 Dec 2023

    Not only is the hotel in disrepair but downright dangerous with ( police tape) holding the railings together on the top floor. The non functional elevator serves as a rat habitat. The bed bugs are amazing and long lasting fun on your feet and ankles weeks afte…

  • User: E6937WKflavioc

    Trip type: Couples

    TRAVELOCITY, EXPEDIA, BOOKINGS, AND ALL OTHERS ! SAVE YOUR REPUTATION AND TAKE THIS ESTABLISHMENT OFF OF YOUR SITES

    21 Nov 2023

    It is absolutely mind boggling that this " So Called Hotel"is still listed on every 3rd party platform !!!!! THEY ARE THIEVES !!!!!!!!!! The only thing guarneteed is that "YOU WILL BE ROBBED " and then you will be up all night thinking about which one of these…

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