115+ photos
Ideal for beach holidaymakers and families, this hotel lies on the Riviera Maya, right by the sea.
388 rooms await guests at this hotel, which includes a reception desk. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. There are a number of shops as well. Parking spaces are available to guests travelling by car. Other services include a babysitting service (for a fee), medical assistance, a laundry service, a hairdresser and a page service. Lectures, presentations and meetings can be held in one of the 10 conference rooms.
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Most units have a sea view. Rooms have a double bed or a king-size bed. A safe and a minibar are also available. A telephone, a TV and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a vanity mirror are provided in the bathrooms, which include a baby bath. As an extra convenience, bathrooms provide cosmetic products. 6 wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
Whether in need of rest and relaxation or more activity, guests can swim a few lengths of one of the 4 outdoor pools, while children have a special swimming area just for them. Parasols and comfortable sun loungers are available on the sun terrace. The hot tub in the pool area promises pure relaxation. Those who wish to stay active while on holiday can enjoy on-site tennis. For a fee, golf is also available. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a hammam and massage treatments. Guests of all ages have the opportunity to enjoy an entertainment programme.
Various dining options are available, including 4 restaurants, a café and a bar. All-inclusive is offered as a catering option. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. The hotel also offers snacks. For guests, alcoholic and non-alcoholic drinks are included.
Carretera Chetumal-Puerto Juarez Km 309
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
9644 reviewsUser: Anaelisa R
Trip type: Family
Not Accommodating for Families or Large Groups
Our group consisted of 11 family members, including a 7-month-old baby. Unfortunately, this resort was not very accommodating for families or large groups.We booked four rooms and called several weeks in advance to request that our rooms be located near each o…
User: Sian B
Trip type: Family
A great family hotel with something for all ages.
A great hotel overall. The best feature by far that marks this hotel out from the competition are the amazing, extensive gardens the accomodation is set within. A great array of wildlife here including coaties, iguanas, occasional monkeys, peacocks, parrots an…
User: sarasonia
Trip type: Family
Delicious food, beautiful grounds!
We just got back from Grand Palladium and the whole time, we kept missing and comparing it to Iberostar! We went to Iberostar in November as a family of 4 and had the best time. The food was really good, the grounds were beautiful, the entertainment was fun, t…
User: Shannon M
Trip type: Family
Beautiful Resort
We travelled here with a group of 15 over March break. Second time visiting (prior visit was 3 years ago). I have nothing but positive things to say. Beautiful grounds with manicured walking paths. Excellent selection of food, our family loved the Hibachi and…
User: William K
Trip type: Family
Scammed at the spa
Got scammed out of $500 cad at the spa. They dont honor there 24hr cancelation policy and then add the charges to your room which you dont see until checkout. We tried to dispute them but they wouldnt work with us and forced us to pay before we could leave. We…
