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This all-suites resort is located on one of the most beautiful beaches in Playa del Carmen and this is an exotic destination that offers privacy and comfort. The Quinta Avenida is about 100 m from the hotel, where there are bars, nightclubs and restaurants. Nearby is the pier where guests can take the ferry to the island of Cozumel, which is part of the second-largest reef in the world. A bus stop and various shopping facilities are some 300 m away. The tourist centre is roughly 2 km from the hotel and Cancún is around 6 km. The archaeological site at Tulum is approximately 3 km, whilst Cancún airport is roughly 45 km from the hotel.

Av. Constituyentes No. 2
Check-in from 3:00 PM · Check-out by 12:00 PM

Av. Constituyentes No. 2
Check-in from 3:00 PM · Check-out by 12:00 PM
Excellent
24322 reviewsUser: N1315DTphilipb
Our first trip to Mexico was memorable
Our experience at Hyatt was second to none. Wonderful staff, lovely environment and good food and drinks. Will definitely be returning in the near future.Our experience at Hyatt was second to none. Wonderful staff, lovely environment and good food and drinks. Will definitely be returning in the near future.
User: vanessa v
I plan to return
We needed a getaway from our everyday hustle, so we came on a mini vacation with our nieces for birthday fun. I was a little skeptical from reviews on what to expect, but I will say that the service ,the food …everything was amazing. I am a big beach person and that was one thing I was unable to enjoy. But that is not the fault of the wonderful staff who tried very judiciously to keep the beach cl… We needed a getaway from our everyday hustle, so we came on a mini vacation with our nieces for birthday fun. I was a little skeptical from reviews on what to expect, but I will say that the service ,the food …everything was amazing. I am a big beach person an…
User: Fearless23544687235
Trip type: Couples
I was unhappy with my stay here
We stayed at this resort from 6/26/26 to 7/1/26 that means im still here as im typing..The Service isnt that good, the food isnt good at any restaurant , they charge you to sit at the cabana around the pool 149 us dollars thats the only way u can get food brought out to you while sitting at the pool..The breakfast options at spice isnt good, all of the food places by the pool dont open until 10 or… We stayed at this resort from 6/26/26 to 7/1/26 that means im still here as im typing..The Service isnt that good, the food isnt good at any restaurant , they charge you to sit at the cabana around the pool 149 us dollars thats the only way u can get food brou…
User: Rthomas322
Good experience overall
The staff was amazing. They were the best part of our visit. The resort buildings and rooms were very nice. The resort is clean and well-maintained for what it offers, and has nice facilities and amenities.The pools need some work, and the food at certain restaurants wasn't the best. We did find some great eats at certain places, but there's room for improvement here.The beach and water access wer… The staff was amazing. They were the best part of our visit. The resort buildings and rooms were very nice. The resort is clean and well-maintained for what it offers, and has nice facilities and amenities.The pools need some work, and the food at certain rest…
User: Pablo O
Uncomfortable stay after smoking accusation
During my stay, I was questioned about smoking in my room. I explained that I did not smoke in the room and that there was no smoking issue. My room was searched, and nothing was found. The smoking fee was removed because there was no evidence.Even though the fee was removed, the situation made me feel very uncomfortable for the rest of my stay. I felt like I had to prove I did nothing wrong. Afte… During my stay, I was questioned about smoking in my room. I explained that I did not smoke in the room and that there was no smoking issue. My room was searched, and nothing was found. The smoking fee was removed because there was no evidence.Even though the…
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