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The hotel is located on the Yucatán Peninsula, 2 km from Playa del Carmen and a shopping centre. It is 55 km from Cancún International Airport.
The 248 double rooms have a pleasant, inviting atmosphere. 50 villas/houses offer even more space and comfort. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities and a lift. There are a number of shops, including a souvenir shop. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, a childcare service, a car hire service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus.
Rooms are equipped with air conditioning, central heating and a fan. Guests can relax on the balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe and a minibar are also available. A direct dial telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) ensure optimal comfort. Bathrooms are equipped with a shower and a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
The pool area, which includes 2 outdoor pools and an indoor pool, is great for working out or just relaxing. Younger swimmers can splash around in the children's swimming area. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There is a poolside snack bar as well. The resort offers a wide range of outdoor sports, including tennis, beach volleyball and volleyball. For a fee, guests can also enjoy cycling/mountain biking. Sport and leisure facilities at the resort include a gym and table tennis. Various wellness options are available at the complex, including a spa, a sauna, a beauty salon and massage treatments. The resort offers plenty of activities and entertainment options, including a kids' club, live music and a dance club.
The dining area includes 2 restaurants and a bar. All-inclusive is offered as a catering option. For breakfast (continental), lunch, and dinner, guests serve themselves at the buffet or choose their favourite dishes from the à la carte options (for dinner). The resort also offers snacks. The show cooking is a particularly special attraction. For guests, alcoholic and non-alcoholic drinks are included.
Lote Hotelero 1, Manzana 20
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
5048 reviewsUser: Allison S
A nice place to stay
It was my first time staying at a RIU. As many reviews have stated, the resort is smaller but well kept grounds, clean rooms and staff very friendly. Front desk staff helpful and personable. Taking...
User: Julio M
A difficult hotel to rate.
Riu Lupita is a difficult hotel to rate because it depends on what you like. To me, the beach is the most important thing and the price. I never have expectations about the food or amenities, and for...
User: Shaun T
Trip type: Couples
Great value, tons of fun
We had a great time. It is a small resort, which is great if that’s what you’re looking for. Beach is wonderful, the beach club restaurant and pool are both small but really nice. Spent most of our...
User: Natnu
Trip type: Family
Fun
From the moment I arrived I knew we were going to have fun from the tequila shots brought to the check in desk by crazy fernanda to all the fun of the pool party and activities by the wonderful staff...
