


9+ photos
Centrally located in Playa del Carmen, this hotel is near a beach.
A pleasant ambience awaits guests in 30 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. A fax machine is available for guests' business needs.
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A trouser press is provided for guests' convenience. There is a telephone, a TV and WiFi (no extra charge) in the rooms. Amenities in the bathrooms include a shower. The hotel has family rooms and non-smoking rooms.
There are indoor and outdoor pools as well as a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including diving, table tennis, a spa and a solarium.
Dining facilities include a restaurant, a café and a bar. A continental breakfast and lunch offer culinary delights every day. Staff are also happy to provide children's meals.

Calle 8 Norte, s/n
Check-in from 3:00 PM · check-out by 12:00 PM
Poor
132 reviewsUser: Dreamer31621455883
Trip type: Couples
Worse place ever
The first night we arrived they gave us room 37. The room was filthy and the area (what they call kitchen) was so old and so disgusting that i started... more »
User: Dilsia C
Trip type: Family
Read the reviews always first before booking!
Warning just to keep it brief here DO Not waste your time in these hotel, They stole Mine and 2 other rooms and it was supposedly in there safe broke... more »
User: lourdeslE2045DN
A traumatizing experience
On December 21, 2021, my family and I went to Playa del Carmen to rest, as I had just had eye surgery. What happened in that hotel chain left me... more »
User: J_Borges_01
Most things are not working here
good location only, and people at the front desk is polite but... wifi is not working, same with the TV and toilet, i called 3 times to they do it,... more »
User: Gemma L
Awful - wish I could record this as 0 stars
I have honestly never stayed anywhere so dirty. This was supposed to be a three night stop over for us in Playa del Carmen, but we left early - as... more »