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Homemexico

Hotel Hacienda Real del Caribe

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Hotel Hacienda Real del Caribe

riviera maya playa del carmen, mexico

About Hotel Hacienda Real del Caribe

location

The hotel is located in the heart of Playa del Carmen, a short stroll from the beach.

facility

The hotel has 58 rooms, which are located on 3 storeys and are reachable by lift. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a transfer service, room service, a laundry service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available.

rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Most of rooms include a balcony or terrace as a standard feature. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

sport

A dip in the refreshing outdoor pool is not to be missed. Even on grey days, guests can always go for a swim in the indoor pool. Sun loungers and parasols are available on the terrace, where guests can enjoy a quick break or relax for hours. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, diving, a gym, a spa and a solarium.

meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. Bed and breakfast is offered as a catering option. A continental breakfast and a dinner à la carte are served every day. Special meals, including vegetarian dishes, are also available.

Amenities at Hotel Hacienda Real del Caribe

Facilities

24-hour receptionAir conditioningBar(s)Bicycle HireCaféCar ParkCloakroomConference RoomGarageHotel SafeLaundry ServiceLiftsRestaurant(s)Restaurant(s) with non-smoking areaRoom ServiceWifi

Hygiene

Contactless check-in/-outContactless paymentEnhanced cleaning programmeHand sanitiserHousekeeping only upon requestHygiene training for staffNo high-touch furnishingsNo high-touch furnishings in public areasProtective equipment for employeesProtective hygiene screensSanitiser dispenserSocial distancing regulationsTime interval between room bookingsUse of commercially available disinfectants

Meals

à la carte DinnerContinental Breakfast

Sport/Entertainment

Cycling/Mountain BikingDivingGymJacuzziOutdoor Pool(s)ParasolsSun loungersSun terraceTanning Studio/Solarium

Location

Map preview
Playa del Carmen, Riviera Maya / Playa del Carmen, Mexico

Calle 10 entre 5a y 12

Nearest beach100m

What's nearby

  • City Centre50m
  • Nearest beach100m

Check-in from 4:00 PM · check-out by 12:00 PM

User Rating & Reviews

3.9

Good

968 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent394
  • Very Good293
  • Average138
  • Poor55
  • Terrible88

Recent Reviews: 968

  • User: Kathy W

    Trip type: Couples

    Nice character hotel. Comfortable beds

    25 Jun 2026

    Nice character hotel with courtyard overlooking beautiful good pool and gardens. Very comfortable beds and pillows. Clean spacious rooms with mini fridge and coffee maker. Friendly staff. In the evening,... more »

  • User: Carrie H

    Trip type: Solo travel

    Location and Value Make This the Perfect Choice for a stay in Playa del Carmen

    25 Jun 2026

    This place is done in the colonial style Mexican design and is so cute! It far exceeded my expectations as far as value, amenities and service. The location is ideal... more »

  • User: ReneeInMelbourne

    Trip type: Solo travel

    Clean but very noisy

    25 Jun 2026

    Stayed here a few years ago and decided to stay again but regretted it. The rooms are clean and spacious. It’s a pretty hotel. That’s about where the good stuff... more »

  • User: E5160EYmarkg

    Trip type: Couples

    Lovely place

    25 Jun 2026

    Fantastic hotel located close to all the amenities restaurant and beach and 5th AVE all within few hundred MTRS .rooms are spotless and well furnished and the staff are so... more »

  • User: kellyliamscarlett

    May aswell sleep in Coco bongos

    25 Jun 2026

    Let me first start off and tell you that the reception staff and maids are absolutely lovely really helpful my issue is not them at all. I'm going to write... more »

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