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This hotel lies just 800 m from the beach. Various shopping venues, bars, nightclubs and restaurants are to be found in the vicinity (1 km). Links to the public transport network lie about a 15-minute walk away.
Units include 77 non-smoking rooms located in a 3-storey main building and an auxiliary building. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. The hotel provides a baggage storage service, a safe, a currency exchange service, a car hire service, room service, a laundry service and a conference room. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Other services include a hotel shuttle bus.
Air conditioning ensures that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
On hot days, guests can take a refreshing dip in one of the 2 outdoor pools, and an indoor pool ensures that swimming is always an option, even if the weather is not quite cooperating. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. Sun loungers and parasols on the terrace invite guests to relax and unwind. There are many ways to relax or stay active at the hotel, including a gym, a spa, a sauna, a steam bath and massage treatments.
Dining facilities include a café and a bar. Breakfast and a set lunch menu offer culinary delights every day.
Paseo Chichen Itza Retorno 3 Playacar
Check-in from 3:00 PM · check-out by 12:00 PM
Good
732 reviewsUser: 862tanal
Unbelievable Lack of Communication
We've stayed there many times but not recently. We reserved our room for August of this year 2021 and received a confirmation of the booking. We then booked airfare (Prepaid,... more »
User: 60norm
Hotel will be fantastic next year after renovations
We have stayed at the Hacienda Vista Real for many years and always get the same large suite at a very reasonable price Last year there was a major leak... more »
User: jeffbX7566RP
Trip type: Couples
Nice staff, hotel underperforms
The breakfast was good, lunch was good quality too. The hotel itself is not large and in "ok" shape. The credit card machine at the front desk is troublesome. Our... more »
User: danielasV2539YO
Charming hotel in a quite area, great value for money
We spent 5 lovely days in this hotel...It is true that the building is old and needs renovation but I think price is very resonable. Hotel is very nice,beautiful quite... more »
User: emailiscool
Trip type: Family
Run down but cheap
Hotel is not good for long trip...3days max. Run down and hot tub by pool broken. Breakfast okay and restaurant closes early. Location is okay if you like to walk.... more »
