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The hotel is located on the Caribbean Sea and close to Xcaret Eco Park and Xel-Há.
20 suites are available to guests. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Further services include a transfer service, room service, a laundry service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area.
Rooms are equipped with air conditioning and a fan. Guests have garden view from the balcony or terrace, which are standard amenities of some rooms. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products.
Guests can enjoy a refreshing swim in the outdoor pool area. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a spa, a sauna, a steam bath and massage treatments. An entertainment programme and live music are also options for entertainment.
The dining area includes a restaurant and a bar. A continental breakfast, lunch and dinner tempt guests with a wide range of dishes (lunch and dinner à la carte). The hotel offers a selection of alcoholic and non-alcoholic beverages.
Carretera Tulum-Boca Paila Km.10
Check-in from 4:00 PM · check-out by 12:00 PM
Excellent
1773 reviewsUser: Kevin G
Trip type: Couples
Anything but relaxing
Hotel was pretty. Restaurant was good. But the entire stay way ruined on the first night. What was supposed to be an unplugged vacation (no tvs) at a peaceful hotel... more »
User: shivaan c
Trip type: Family
Tulum Luxury With Impeccable Hospitality
Beautiful property with the most amazing staff. Thank you to Raquel, Ricardo and Aylin for being the best possible hosts and making us feel at home from the second we... more »
User: Jess R
Trip type: Couples
Don’t be fooled
The hotel itself, its stunning. Staff are friendly enough! BUT… do not be fooled. The breakfast is soooo limited, with watered down coffee and drinks! This is an extremely disappointing... more »
User: Alyona B
Trip type: Solo travel
Beautiful breakfast in Tulum
Jazmin is simply wonderful! Every morning she greeted me with a smile, served everything perfectly and always paid attention to the little details. Breakfasts will be remembered and it’s all... more »
User: Cheryl S
Trip type: Friends getaway
If your thinking of this location, think again!
Horrible service, water quit working, phones stopped working, limited cooling for AC, tried to give us the wrong room, said breakfast was included but only three items on the menu... more »
