80+ photos
This hotel warmly welcomes guests in Playa del Carmen.
The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for no extra charge. Other services include a 24-hour security service, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. To assist guests with their business and communication needs, the business centre offers a fax machine.
Air conditioning ensures that rooms maintain comfortable temperatures. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. A kitchenette with a microwave and a tea/coffee station is also provided as standard. An ironing set is provided for guests' convenience. A telephone, satellite television, an alarm clock and WiFi are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.
The indoor and outdoor pools are ideal for exercise as well as relaxation. Guests can relax and enjoy the sun loungers and parasols provided. There are many ways to relax or stay active at the hotel, including a gym, aerobics and a solarium.
There is a restaurant on the premises. A continental breakfast buffet guarantees a great start to the day.
Av. Constituyentes Entre Av. 10 y Av. 15
Check-in from 3:00 PM · check-out by 12:00 PM
Excellent
2055 reviewsUser: Abelardo C
Trip type: Business
The beta place and a great location.
It was a very pleasant place to relax and rest well Michell Escamilla, Director General at Holiday Inn Express & Suites Playa Del Carmen By Ihg, responded to this review Dear Abelardo,Thank you for taking the time to share your wonderful experience wi…
User: George V
Trip type: Couples
Very good
Very good service, clean room, quiet place near the center, Ricardo at the reception was very helpful. MichellEscamillaGM, at Holiday Inn Express & Suites Playa Del Carmen By Ihg, responded to this review Dear George,Thank you for sharing your experie…
User: Coco C
Trip type: Family
Hotel near Playa Del Carmen
In a good location next to 5th Avenue. Room was very hot initially but then it cooled down. No AC in the lobby or breakfast area and it was super hot. Breakfast was not good at all. It served its purpose for the time being. Michell E, at Holiday Inn Express…
User: Q8605MQmarcuss
Trip type: Business
Gracias!
Wonderful stay, Ceci and her colleagues was so nice and friendly. Michell E, at Holiday Inn Express & Suites Playa Del Carmen By Ihg, responded to this review Dear Marcus,Thank you very much for your review and for your five-star rating. Ceci and our…
User: Hannah P
Trip type: Couples
Had a great stay!!
Room was nice and cozy. Everything was clean, the staff was accommodating and warm. Served different breakfast, the rooftop pool was also clean and had a nice view. Big cozy breakfast area. The elephant towel was cute added a nice touch. Overall loved our stay…
