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Holiday Inn Express & Suites Playa Del Carmen

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Holiday Inn Express & Suites Playa Del Carmen

locationRiviera Maya Sur, Riviera Maya / Playa del Carmen

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About Holiday Inn Express & Suites Playa Del CarmenAbout Holiday Inn Express & Suites Playa Del Carmen

Location

This hotel warmly welcomes guests in Playa del Carmen.

Facility

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for no extra charge. Other services include a 24-hour security service, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. A kitchenette with a microwave and a tea/coffee station is also provided as standard. An ironing set is provided for guests' convenience. A telephone, satellite television, an alarm clock and WiFi are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Guests can relax and enjoy the sun loungers and parasols provided. There are many ways to relax or stay active at the hotel, including a gym, aerobics and a solarium.

Meals

There is a restaurant on the premises. A continental breakfast buffet guarantees a great start to the day.

Amenities at Holiday Inn Express & Suites Playa Del Carmen Amenities at Holiday Inn Express & Suites Playa Del Carmen

  • Facilities

    • -

      Air conditioning

    • -

      Car Park

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Small supermarket

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

    • -

      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      Mandatory mask-wearing

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Packaged meals

    • -

      Protective equipment for employees

    • -

      Protective equipment for guests

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

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      Time interval between room bookings

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Gym

    • -

      Indoor Pool

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sun loungers

    • -

      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Business Centre

1 m

Doctor

1 m

Restaurants/Bars

100 m

Pharmacy

100 m

Shopping Center

150 m

Dentist

200 m

Supermarket

300 m

Disco/Nightlife

500 m

Water Activities

500 m

Town Centre

700 m

Cinema

4 km

Dialysis Station

6 km

Hospital

6 km

Train Station

8 km

Attraction 2

52 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1623

Very Good

144

Average

39

Poor

15

Terrible

17

Recent Reviews: 1836

  • User:675kristyh

    Trip type:

    Excellent hotel experience

    rating04 Dec 2025

    Excellent service, Flor and Isaac have been wonderful and helpful with everything! A must stay in Playa del Carmen for ypur vacation, close to all amenities.

  • User:AlonS243

    Trip type:

    Great location at the center of Playa del Carmen, fair prices, decent facilities for staying the night.

    rating25 Nov 2025

    It was a pleasant place for a night in the center of Playa del Carmen. I especially appreciate Flor, who worked at the reception and was extremely nice and helpful. If you need any advice or help...

  • User:Russell H

    Trip type:

    Decently spacious room with great front desk service

    rating24 Nov 2025

    The room we stayed at Holiday Inn Playa Del Carmen were spacious. The location of the place was also quite convenient to some of the various restaurants around town. Although parking was not easy to...

  • User:Maggie W

    Trip type:

    Awesome service

    rating24 Nov 2025

    stayed here for 3 nights, the location is great, the room was spacious and the service was awesome! Ricardo and Flor were amazing and definitely made the stay even better!

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