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Playa del Carmen, Riviera Maya / Playa del Carmen Share this Deal
About Hm Playa Del Carmen
Located at the heart of the charming holiday resort of Playa del Carmen just 350 m from the nearest sandy beach, this hotel enjoys convenient access to the public transport network with the nearest links located just 250 m away.
84 rooms, including 6 suites, 30 single rooms and 41 double rooms, are located on 3 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service.
The rooms of the hotel include air conditioning and a fan. Most of rooms include a balcony or terrace as a standard feature. The rooms have a double bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. There is also a safe and a desk or, for an additional fee, a minibar. Guests will also find a refrigerator included among the standard features. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.
The indoor and outdoor pools are ideal for exercise as well as relaxation. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There is a poolside snack bar as well. For guests who wish to keep active, golf, fishing and horse riding are available. Water sports enthusiasts can enjoy canoeing, snorkelling and diving. The fitness rooms are perfect for a comprehensive workout.
The hotel includes a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals. The hotel offers a selection of alcoholic and non-alcoholic beverages.
Amenities at Hm Playa Del Carmen
Facilities
Air conditioning
Bar(s)
Bicycle Hire
Car Park
Conference Room
Garage
Hotel Safe
Laundry Facilities
Laundry Service
Lifts
Medical Assistance
Restaurant(s)
Restaurant(s) with non-smoking area
Room Service
Shops
Small supermarket
Wifi
Hygiene
Contactless check-in/-out
Enhanced cleaning programme
Hand sanitiser
No high-touch furnishings
No high-touch furnishings in public areas
Packaged meals
Protective equipment for employees
Protective equipment for guests
Protective hygiene screens
Protective masks for guests
Social distancing regulations
Use of commercially available disinfectants
Meals
Breakfast Buffet
Sport/Entertainment
Canoe
Cycling/Mountain Biking
Diving
Golf
Gym
Horse Riding
Number of Pools
Outdoor Pool(s)
Parasols
Sun loungers
Sun terrace
Swimming Pool
Location
Around this property:
Public Transport
250 m
Beach
350 m
Golf Course
2 km
User Rating & Reviews
Excellent
916
Very Good
326
Average
80
Poor
29
Terrible
46
Recent Reviews: 1397
User:AZIZBENELFOUL
Trip type:
Good location but everything is average
28 Apr 2026
User:rileythomson63
Trip type:
Nice enough hotel
26 Apr 2026
User:Tim K
Trip type:
Very nice and well-priced
19 Apr 2026
User:Art B
Trip type:
Our 3rd stay and a bit disappointed.....
17 Mar 2026
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