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Homemexico

HM Playa Del Carmen

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HM Playa Del Carmen

riviera maya playa del carmen, mexico

About HM Playa Del Carmen

location

Located at the heart of the charming holiday resort of Playa del Carmen just 350 m from the nearest sandy beach, this hotel enjoys convenient access to the public transport network with the nearest links located just 250 m away.

facility

84 rooms, including 6 suites, 30 single rooms and 41 double rooms, are located on 3 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service.

rooms

The rooms of the hotel include air conditioning and a fan. Most of rooms include a balcony or terrace as a standard feature. The rooms have a double bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. There is also a safe and a desk or, for an additional fee, a minibar. Guests will also find a refrigerator included among the standard features. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There is a poolside snack bar as well. For guests who wish to keep active, golf, fishing and horse riding are available. Water sports enthusiasts can enjoy canoeing, snorkelling and diving. The fitness rooms are perfect for a comprehensive workout.

meals

The hotel includes a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at HM Playa Del Carmen

Facilities

Air conditioningBar(s)Bicycle HireCar ParkConference RoomGarageHotel SafeLaundry FacilitiesLaundry ServiceLiftsMedical AssistanceRestaurant(s)Restaurant(s) with non-smoking areaRoom ServiceShopsSmall supermarketWifi

Hygiene

Contactless check-in/-outEnhanced cleaning programmeHand sanitiserNo high-touch furnishingsNo high-touch furnishings in public areasPackaged mealsProtective equipment for employeesProtective equipment for guestsProtective hygiene screensProtective masks for guestsSocial distancing regulationsUse of commercially available disinfectants

Meals

Breakfast Buffet

Sport/Entertainment

CanoeCycling/Mountain BikingDivingGolfGymHorse RidingNumber of PoolsOutdoor Pool(s)ParasolsSun loungersSun terraceSwimming Pool

Location

Map preview
Playa del Carmen, Riviera Maya / Playa del Carmen, Mexico

Avenida Constituyentes 180

Nearest beach350m

What's nearby

  • Public Transport250m
  • Nearest beach350m
  • Golf Course2km

Check-in from 3:00 PM · check-out by 12:00 PM

User Rating & Reviews

4.5

Excellent

1396 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent915
  • Very Good326
  • Average80
  • Poor29
  • Terrible46

Recent Reviews: 1396

  • User: AZIZBENELFOUL

    Trip type: Friends getaway

    Good location but everything is average

    27 Apr 2026

    Staff was rude upoon check inWe were 6 rooms Its my first stay hereBut for sure the last oneAsking for crédit card as warranty What i accepeted after long négociations As its per hotel policyAnd they said dont worry we will give the copy at check out Copy was…

  • User: rileythomson63

    Trip type: Couples

    Nice enough hotel

    25 Apr 2026

    The hotel was nice - large room with a king bed, double vanity sinks, walk in shower with soaps, safe box, buffet style breakfast, drinking water provided. A staff member is available to help book tours in the lobby/reception area.They put a bracelet on you up…

  • User: Tim K

    Trip type: Family

    Very nice and well-priced

    18 Apr 2026

    Excellent, clean hotel. Superb breakfast. We filled up every morning and therefore didn’t need lunch. Clean room with large comfortable bed. Difficult to dial in a good temperature in the shower; either scalding hot or cold! Enjoyed the pool. We were able to g…

  • User: Art B

    Trip type: Couples

    Our 3rd stay and a bit disappointed.....

    17 Mar 2026

    We love this hotel, but to be honest we had a couple of hiccups at check in. This is our third, 10 day stay. We booked this 7 months in advance and requested a king bed in a city view, terrace room. When we arrived, we were told no kings were available. Then w…

  • User: chunautia

    Trip type: Family

    Cozy and clean

    11 Mar 2026

    Nice cozy and clean. The staff was friendly and the breakfast buffet was generous and good quality. The pool area is quiet and the greenery around is a big plus.We stayed in #217, no outside noise.The only con was pillows. No options to choose from.

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