89+ photos
This hotel is located in Tulum, right on the beach.
The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, room service and a laundry service. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms feature a living area and a bathroom, and air conditioning ensures just the right temperature. Guests can enjoy the sea view from a balcony or terrace. Guests are sure to get a good night's sleep in the king-size bed. Separate bedrooms are available. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. Equipped with a telephone, a TV, a radio and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower. Wheelchair-friendly rooms with wheelchair-accessible bathrooms guarantee guests with limited mobility a carefree stay. The hotel has family rooms and non-smoking rooms.
There are indoor and outdoor pools and a children's swimming area. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. A terrace with sun loungers and parasols is available. Water sports enthusiasts can enjoy snorkelling and diving. Guests can enjoy a wide range of indoor sports, including a gym, yoga, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon and massage treatments. Leisure facilities include an entertainment programme, a kids' club and live music.
Dining facilities include a restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a wide selection of alcoholic and non-alcoholic beverages and a complimentary minibar. Breakfast, lunch and dinner are available. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.
Carretera Cancun Tulum 307
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
2043 reviewsUser: TatianapavN
Trip type: Family
Amazing staff, great food, excellent service.
Amazing staff, we had a great vacation, all our family in Hilton Tulum, stayed 4 nights. Excellent service, great food and we want to be back. Hilton Tulum Riviera Maya, Owner at Hilton Tulum Riviera Maya All-Inclusive Resort, responded to this review Dea…
User: zafar o
Trip type: Family
Exceptional service
Julio??????????Julio provided exceptional service throughout our stay. Friendly, attentive, and always willing to help. He truly made our vacation more enjoyable.Marco??????????Marco was outstanding! Professional, welcoming, and always had a positive attitude.…
User: Daria b
Trip type: Family
Wonderful memories!
Our family has traveled to Cancun and the Riviera Maya for many years, but Hilton Tulum has been the best experience we've ever had.What impressed us the most was the Kids Club. For the first time, our children were excited to go every day and genuinely looked…
User: Hui L
Trip type: Family
Great experience!
Rooms are new and clean. Everybody was so nice and offered us a wonderful experience! Foods were pretty nice and fresh. My 5 year old kid loved everyone in kids club. She enjoyed every moment there! The thing I didn’t like is the shuttle. Even we didn’t wait l…
User: Stephanie N
Trip type: Family
Dream Vacation for our Family Getaway
The Hilton Tulum Riviera Maya All-Inclusive resort was a perfect choice for our family vacation. This was our first time traveling internationally with our kids who are teens and we were a little nervous about safety due to recent news reports, however, from t…
