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Hilton Cancun An All-Inclusive Resort

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Hilton Cancun An All-Inclusive Resort

riviera maya playa del carmen, mexico

About Hilton Cancun An All-Inclusive Resort

location

This hotel lies in a quiet area in Cancun, right on the beach.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Film lovers are sure to find just what they're looking for in the cinema's listings. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel doctor. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms feature a living area, a kitchen and a bathroom. Air conditioning and central heating ensure comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms have a queen-size bed or a king-size bed. Separate bedrooms are available. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are provided. Bathrooms with wheelchair access can also be booked. The hotel has family rooms and non-smoking rooms.

sport

Guests can cool off in one of the 2 outdoor pools. There is a children's swimming area as well. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. A terrace with sun loungers and parasols is available. The hotel offers a wide range of outdoor sports, including cycling/mountain biking, beach volleyball and golf. For a fee, guests can also enjoy tennis. Water sports enthusiasts can enjoy snorkelling, diving and aquafit. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club, live music and a dance club.

meals

Dining facilities include a restaurant, a café and a bar. All-inclusive can be booked. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. Breakfast, lunch and dinner will satisfy appetites big and small. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Hilton Cancun An All-Inclusive Resort

Facilities

Air conditioningBar(s)Bicycle HireCaféCar ParkConference RoomDisability-friendlyGames roomHotel SafeKids ClubLaundry FacilitiesLaundry ServiceLiftsMedical AssistancePetsPlaygroundRestaurant(s)Room ServiceShopsTheatreTV RoomWaterslideWifi

Hygiene

CleanStay (Hilton)Contactless paymentEnhanced cleaning programmeHand sanitiserHousekeeping only upon requestHygiene training for staffMedical teleconsultationNo high-touch furnishingsNo high-touch furnishings in public areasPackaged mealsProtective equipment for employeesProtective hygiene screensProtective masks for guestsSanitiser dispenserSocial distancing regulationsUse of commercially available disinfectants

Meals

All inclusiveBreakfast BuffetSpecial DietSpecial Offers

Sport/Entertainment

AerobicsArcheryBilliards/SnookerChildren's PoolDivingGolfGymIndoor PoolJacuzziMassageMinigolfNumber of PoolsOutdoor Pool(s)ParasolsSailingSaunaSquashSteam bathSun loungersSun terraceTable TennisTennisWindsurfing

Location

Map preview
Riviera Maya Norte, Riviera Maya / Playa del Carmen, Mexico

Highway 307

Nearest airport15km
Nearest beach0 m

What's nearby

  • Nearest beach0 m
  • Nearest airport15km
  • City centre30km

Check-in from 3:00 PM · check-out by 12:00 PM

User Rating & Reviews

4.6

Excellent

5531 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent4333
  • Very Good613
  • Average244
  • Poor157
  • Terrible184

Recent Reviews: 5531

  • User: Chun-Huan L

    Trip type: Family

    Entertainment team is awesome

    25 Jun 2026

    Entertainment team is awesome!! Very friendly and patient to lead the activities and activities are so much fun ! Diego and Yodhir are great!! Their enthusiasm make the event much more enjoyable! Good Job! Juan Rolando, Guest Services / Front Office at Hilt…

  • User: Mike F

    Trip type: Family

    Great family vacation with friendly staff and fun activities.

    25 Jun 2026

    Stayed 4 nights with my family (my wife, our 12-year-old son, and me) and had a great time.The resort was very clean, and every staff member we interacted with was friendly and helpful. I wish I remembered everyone's names because they all deserved recognition…

  • User: Trek28771373078

    Trip type: Family

    Julian is a gem

    25 Jun 2026

    While I would have loved a more carefree and upbeat atmosphere with music etc., Julian, bell man, was the highlight staff of the stay. He always stopped to make sure things were going well and answered any questions we had. Juan Rolando, Guest Services / Fr…

  • User: airyayers

    Trip type: Family

    Amazing, amazing trip

    24 Jun 2026

    We are just finishing up the most fantastic trip to this Hilton. The entire staff is so friendly. The pools are beautiful the food is fantastic. Communication is so good. Candelario and Humberto in the taqueria absolutely made our trip. We got tacos from them…

  • User: Vanessa M

    Trip type: Family

    Angelica from lobby bar!

    23 Jun 2026

    I want to give a shout out to Angelica from the lobby bar! She was amazing! Always making sure we were good! And okay! She was super friendly gave us alot of option and just kept us with us! This is why we kept freaking ting the lobby bar for her! She was amaz…

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