41+ photos
Situated in Playa del Carmen on the east coast of the Mexican peninsular of Yucatán, this hotel is located 65 km to the south of Cancún. The hotel lies in a secure and quiet hotel zone, about 300 m from the nearest beach. The local, pleasant pedestrian zone is directly around the corner. A variety of entertainment venues, restaurants and shops as well as doctors' surgeries and churches are to be found in the immediate vicinity. Designed in the Mexican style, the hotel is family run. Links to the public transport network lie about 500 m away,
The hotel has 34 non-smoking rooms, including 6 studios and 25 double rooms, which are located on 2 storeys and are reachable by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a cloakroom, baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and smoking rooms.
Going for a swim at the pool complex, which includes indoor and outdoor areas, is a great way to relax. A sun terrace, sun loungers, and parasols are available. Refreshing drinks are served at the poolside snack bar. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Water sports offered include diving, and snorkelling is available for a fee. Sport and leisure facilities at the hotel include a gym, billiards and yoga. There is a wellness area with a spa, a sauna and a steam bath. Subject to charge: massage treatments.
Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Bed and breakfast is offered as a catering option. A generous breakfast buffet and lunch are served every day. Staff are also happy to provide children's meals.
Ave 10 Entre Calle 20 Y 22 Norte
Check-in from 3:00 PM · check-out by 12:00 PM
Excellent
1936 reviewsUser: Dylan O
Trip type: Couples
Cheap, Safe Location, Close to 5th Ave, Very poor cleanliness and maintenance.
Good and safe location close to 5th Ave. Very cheap price. Room was very dirty, mold stains on pillow, bed covers were stained and yellow, ceiling fan covered with dust and blows it everywhere. Few...
User: Katie O
Trip type: Couples
Paradise ?
Photos on the website are photoshopped!!! Mouldy pillows, splatters on ceiling, limescale covered on taps and shower head, staff seemed unhappy to work there. During the day there was loud...
User: Sheezie
4*? I don’t know who is reviewing this hotel for Love Holidays.
Sorry but this is the worst hotel I’ve stayed in The first thing that hit me was the smell of the old furniture. The ceiling above the bed looked like someone had been killing large bugs, big blood...
User: Mercedes G
Trip type: Family
……
Surroundings are close 5ta avenida is around the corner thats the only good thing but this place has roaches, one of the staff he was a male was very rude about our family being in the pool we...
