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This hotel lies just 2 minutes from the sandy beaches of the Riviera Maya just 1 block from renowned Quinta Avenida with its many shops. The nearest bus stop is around 100 m away and it is 60 km to Cancún airport, which may be reached in around 30 minutes. The Maya site of Tulúm is approximately 70 km away.
Guests receive a warm welcome at the hotel. 3 junior suites, 5 suites, 5 single rooms and 22 double rooms are available. English- and French-speaking staff at the reception desk in the lobby are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area.
Rooms are equipped with air conditioning, central heating and a fan. Guests have garden view from the balcony or terrace, which are standard features of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
The indoor and outdoor pools are ideal for exercise as well as relaxation. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, golf, fishing and horse riding. With canoeing, kayaking, snorkelling and diving available, fans of water sports will have plenty to choose from. After an eventful day, guests can work out and recharge in the gym. The wellness area's offerings provide pure relaxation and include a spa and massage treatments. For a fee, a sauna is also available. Leisure facilities include an entertainment programme, a dance club and a nightclub.
Various dining options are available, including a restaurant, a breakfast room and a bar. Bed and breakfast is offered as a catering option. A continental breakfast buffet guarantees a great start to the day.
Calle 2 entre Avenidas 5a y 10a
Check-in from 4:00 PM · check-out by 12:00 PM
Good
475 reviewsUser: fidencio7340
Trip type: Family
Excellent stay. Clean rooms and very comfortable beds. Nice staff.
Hotel staff is the nicest in Playa del Carmen. We’ve stayed many times in different hotels and several resorts here and although this hotel is not a resort, they treat you better than anywhere else.Food was great and very inexpensive. Food server was nice and…
User: Pam V
Trip type: Family
Horrible don’t book with this place
We booked a room online for three nights unfortunately due to our flight delay we arrived late. The room was already charged and they overbooked so they gave our room away and left us with nothing did not help us get into a new room or anywhere else stranded o…
User: Melba F
Trip type: Family
Luis Angel is exceptional
I love my trip for My 35 anniversary!! I want to thank Luis Angel for going above and beyond for my husband and I ans helping us get settled in since it was our first time here. We spent a week here and will definitely be back and hope to see Luis soon! Pau…
User: Laura L
Trip type: Friends getaway
Fine for a one night stay if you are 'into' the Playa del Carmen cheap tourist type of town
Fine for a one night stay as passing through. In all honesty, not thrilled with Playa del Carmen in general as it is just a tourist party town with no character or traditional atmosphere. Hotel conveniently located to get to the horrible tourist restaurants, b…
User: turnerevil
Trip type: Couples
Nice enough but it's right on the main strip so only go for the night life.
Rooms were clean and large, staff friendly and helpful. But this hotel is on the main strip at Playa De Carmen, the noise stops around 3am and starts again at 6am. Not the fault of the hotel but if you're not there for the nightlife, stay elsewhere. It has no…
