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Grand Residences Riviera Cancun, a Registry Collection Hotel

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Grand Residences Riviera Cancun, a Registry Collection Hotel

riviera maya playa del carmen, mexico

About Grand Residences Riviera Cancun, a Registry Collection Hotel

location

Grand Residences Riviera Cancún is a breathtaking Puerto Morelos luxury resort by the sea and set on its own private white sand beach, just a 10-minute walk from Puerto Morelos main square.This resort is only 20-minute drive from Cancún, 25-minute drive from Playa del Carmen and 15-minute drive from Cancún International Airport.

facility

Guests have a choice of 103 rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. Film lovers are sure to find just what they're looking for in the cinema's listings. Souvenirs can be purchased at the gift shop. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine. A conference room is available for conferences, lectures and meetings.

rooms

Rooms are equipped with air conditioning and central heating. Many units feature a sea view, which creates a particularly lovely ambience. Rooms have a double bed or a king-size bed. Extra beds can be requested. A minibar is provided. A kitchenette with a refrigerator, a mini fridge and a dishwasher is also provided as standard. An ironing set is provided for guests' convenience. Other features include a telephone, a flatscreen television and WiFi (no extra charge). Guests can take advantage of the nightly turndown service. As an extra convenience, bathrooms provide cosmetic products. The resort has family rooms and non-smoking rooms.

sport

The pool complex, which features indoor and children's areas, includes 4 swimming pools. It is an ideal place to exercise or just relax. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols are available on the terrace, where guests can enjoy a quick break or relax for hours. The resort offers an extensive outdoor sports programme, including cycling/mountain biking, tennis and horse riding. Golf is organised by third-party operators. With jet skiing, catamaraning, kayaking and snorkelling available, fans of water sports will have plenty to choose from. Third-party operators offer diving. Guests can enjoy a wide range of indoor sports, including a gym, yoga, callisthenics and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club and live music.

meals

Dining facilities include a restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. Diet meals and children's meals can be prepared on request. The resort also offers special catering options. Non-alcoholic beverages are available.

Amenities at Grand Residences Riviera Cancun, a Registry Collection Hotel

Facilities

Air conditioningBar(s)Bicycle CellarBicycle HireCaféCar ParkConference RoomDisability-friendlyGames roomGarageHairdresserHotel SafeKids ClubLaundry FacilitiesLaundry ServiceMedical AssistanceRestaurant(s)Room ServiceWifi

Hygiene

Contactless check-in/-outContactless paymentContactless room serviceEnhanced cleaning programmeHand sanitiserHealth checks on staffHousekeeping only upon requestHygiene training for staffMandatory mask-wearingMedical teleconsultationNo high-touch furnishingsNo high-touch furnishings in public areasPackaged mealsProtective equipment for employeesProtective equipment for guestsProtective hygiene screensProtective masks for guestsSanitiser dispenserSocial distancing regulationsTime interval between room bookingsUse of commercially available disinfectants

Meals

All inclusiveSpecial DietSpecial Offers

Sport/Entertainment

AerobicsCatamaranChildren's EntertainmentChildren's PoolCycling/Mountain BikingDivingEntertainment ProgrammeGolfGymHorse RidingIndoor PoolJacuzziJet SkiingMassageNumber of PoolsParasolsSaunaSteam bathSun loungersTanning Studio/SolariumTennis

Location

Map preview
Riviera Maya Norte, Riviera Maya / Playa del Carmen, Mexico

Blvd. El Cid, Unidad 28 y 29

Nearest airport29km
Nearest beach0 m

What's nearby

  • Nearest beach0 m
  • City centre5km
  • Nearest airport29km

Check-in from 4:00 PM · check-out by 11:00 AM

User Rating & Reviews

4.7

Excellent

2511 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent2144
  • Very Good200
  • Average93
  • Poor34
  • Terrible40

Recent Reviews: 2511

  • User: ckramer4077

    Trip type: Family

    Grand Residence a great resort

    08 Jun 2026

    This is a great resort. Quiet and relaxing. Rooms as very spacious and loaded with amenities. Has daily maid service and a night time turn down service. 2 large pools and 2 great restaurants. Had an all inclusive plan for all the food as well as room service.

  • User: Doreen R

    Broing Resort - Had fun because of our group !!

    08 Jun 2026

    Resort is Boring, it needs more entertainment !! Beach water was yellow and stunk !! Has a lot of seaweed. If you was to Relax great atmosphere. If you want to have fun and entertainment This is NOT the place to stay !!! Pamela González M, Other at Grand Re…

  • User: jesse n

    Cancun retry

    07 Jun 2026

    He’ll tell us beautiful. The architecture was immaculate. The sparkly space was great. My kids enjoyed the pool. The beach area was pristine, but we could not use it due to the seaweed. We used the tour company on site and we had two great tours 12 the Maya ru…

  • User: Knowmyeats

    Trip type: Couples

    Perfect place to recharge and relax

    07 Jun 2026

    This is a bit of a long review but hopefully it helps answer questions about the resort. ROOM* Smaller sized TV but we really didn’t watch it* Hot water is HOT. You can’t take a cool or even warm shower. At least in our room. Those with little kids might want…

  • User: Tim C

    The best ever

    06 Jun 2026

    One of the best resorts Holiday Inn Resorts offers. Luxurious and pampering. The staff are 100 percent on top of everything at your beck and call...Cannot say enough good things about this resort.. dont miss it. Pamela González M, Other at Grand Residences…

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