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Located on the sea front, this hotel is only 20 minutes from Playa del Carmen and around 7 minutes from Akumal.
The holiday village has a lift and features 718 non-smoking rooms. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser, a hotel doctor and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols are available on the sun terrace. The wide range of activities offered at the complex ensures that there is something new to do every day, including tennis, bocce, beach volleyball, volleyball, basketball, crazy golf, golf, paddle tennis, archery and fishing. A number of sports are available, including water sports such as windsurfing, paddle boating, canoeing, sailing, catamaraning, kayaking, snorkelling and aquafit. For a fee, guests can also enjoy jet skiing and diving. The holiday village offers numerous indoor sports, including a gym, table tennis, badminton, darts, squash, callisthenics and aerobics or, for a fee, billiards. There is a wellness area with a spa, a sauna, a steam bath, a hammam, a beauty salon, anti-ageing treatments and a solarium. Subject to charge: massage treatments. Additional leisure activities include an entertainment programme, a kids' club, a kids' disco, live music and a dance club.
Various dining options are available, including a non-smoking restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive is offered as a catering option. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for dinner). Staff are also happy to provide children's meals. All-inclusive holidaymakers enjoy special extras, including snacks. The show cooking is a particularly special attraction. The complex offers a selection of alcoholic and non-alcoholic beverages.
Carr Federal Chetumal - Puerto Juarez
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
8548 reviewsUser: Megan G
Trip type: Couples
Exceptional
We had an omelette almost every morning for breakfast made by Enrique, excellent every time, great serviceWe also did the archery with Donald who was excellent & made the experience very fun and enjoyable - definitely would recommend!
User: pgiovanna92
My third time coming here…. Hope to make it a 4th real soon!! Miss u already!!
We have made The Grand Palladium our go to family resort. Everyone always makes us feel so welcomed and feels like family! We hope to come back soon. Guest Relations, Other at Grand Palladium White Sand Resort & Spa, responded to this review Dear Mrs.…
User: katherinebaillie11
Grand Palladium Visit
This was an amazing trip. The food, culture, people, entertainment, and comfort was all amazing. I 100% recommend this hotel it was absolutely spectacular! Guest Relations, Other at Grand Palladium White Sand Resort & Spa, responded to this review Dea…
User: Daniel S
Trip type: Family
Best Tasty cakes
Wendy was wondering, vibrant and supee helpful! We kept coming in. The whole staff was wonderful Guest Relations, Other at Grand Palladium White Sand Resort & Spa, responded to this review Dear Mr. Daniel SThank you for sharing such uplifting feedback…
User: Aislynn M
Trip type: Couples
The best experience!
Wendy at Piacere served us the BEST lattes ever. She was so kind and attentive Guest Relations, Other at Grand Palladium White Sand Resort & Spa, responded to this review Dear Mr. Aislynn MThank you for sharing such a wonderful note about your experie…
